Associate Director-Special Programs - Camino Media

As we grow our team, we are looking for individuals who believe the patient is always #1. 

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as an Associate Director-Special Programs who:

The Associate Director - Special Programs (AD) is responsible for providing strategic and operational leadership in Fresno and Kern County to the special population programs within Clinica Sierra Vista’s (CSV) regional areas of operation. This includes direct oversight of the ECM and Health Insurance teams, ensuring high-quality care delivery, operational efficiency, and adherence to regulatory requirements. The AD serves as a key collaborator with executive leadership and clinical teams to achieve organizational goals while overseeing programs for Healthcare for the Homeless (HCH), Migrant Seasonal Agriculture Workers (MSAW), and Kern Lifeline initiatives.

Essential Functions:

• Provide operational oversight for the HCH, MSAW, and Kern Lifeline programs, ensuring best practices are exercised across all programs.
• Work collaboratively to plan, direct, implement, and assess practice goals and client care activities, identifying and addressing quality indicators.
• Ensure compliance with local, state, and federal regulations, including OSHA, ADA, CLIA, HIPAA, HRSA, TJC, and NCQA.
• Actively participate in performance improvement and advocacy activities that support patients and clients.
• Develop, implement, and monitor standardized workflows and operational processes to enhance efficiency and patient satisfaction.
• Monitor fiscal activities, ensuring programs operate within grant budgets and financial goals.
• Train and oversee staff, including Managers, Supervisors, case managers, and outreach workers, ensuring high performance and compliance.
• Manage and monitor clinic and program schedules, resource allocation, and staffing to optimize service delivery and accessibility.
• Provide administrative oversight for direct reports, fostering a culture of accountability, professional growth, and continuous improvement.
• Conduct audits to ensure accuracy and confidentiality of patient records.
• Build external relationships that lead to opportunities such as additional funding sources.
• Ensure timely submission of payroll and accounting records.
• Represent CSV’s HCH, MSAW, and Kern Lifeline teams at external meetings with local social agencies, making presentations as needed to stimulate public awareness of services offered.
• Participate in the implementation and optimization of the EPIC EHR system and other technology platforms.
• Perform other duties as assigned to support organizational objectives.

You'll be successful with the following qualifications:

• Bachelor’s degree in healthcare administration, Business Administration, or related field required; Master’s degree preferred or 10 years’ experience in Healthcare Administration with Clinic oversight. 
• Minimum of 5 years of progressive experience in healthcare operations, with at least 3 years in a supervisory or management role.

• Experience in federally qualified health centers (FQHCs) strongly preferred. 

• Skills and Competencies:

• Comprehensive understanding of clinic operations, including scheduling, billing, and patient management.

• Strong analytical skills, with the ability to interpret financial and operational data to drive decision-making.

• Must be able to work a full-time schedule

• Must be able to pass all pre-employment screening (background check, drug tests, and references)

• Must be able to comply with organizational behavioral standards. 

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!