Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
Real Chemistry is seeking an experienced Sales Operations Associate Director. In this high-impact role, you’ll be responsible for transforming revenue and pipeline data into strategic insights that help guide executive decision-making. You’ll analyze performance across clients and capabilities, uncover growth opportunities or risks, and provide data-driven recommendations that support business planning and prioritization.
As a Sales Operations Associate Director, you will play a critical role in shaping executive visibility into sales performance, pipeline health, and client-level trends. Leveraging your expertise in data analysis and business intelligence, you will independently develop and deliver high-impact insights, reports, decks, and dashboards that inform critical decisions at the executive level. You will ensure seamless execution across multiple workstreams and support account teams with actionable recommendations to optimize performance and accelerate revenue growth. Your leadership and executive presence will be key to influencing business priorities and ensuring that performance insights are both understood and acted upon.
This position reports to the Senior Director of Sales Operations, Integration, and Business Analytics and can be remote in the US or Canada.
What you’ll do:
Deliver Actionable Insights: Lead the creation and delivery of actionable sales performance insights, reports, and dashboards—including building monthly executive materials—to empower decision-making and fuel organizational growth.
Streamline sales processes: Collaborate with account teams to streamline workflows, identify process enhancements, and provide data-driven recommendations that enhance operational agility, reduce cycle times, and improve data integrity by leveraging analytics to deliver actionable insights and performance benchmarks that accelerate pipeline velocity, increase bookings, and drive revenue growth.
Advise executive leadership: Act as a strategic advisor to senior leadership, C-suite executives, and external stakeholders, developing materials and communicating findings and recommendations with clarity, confidence, and executive presence.
Identify trends and opportunities: Evaluate performance across clients, service lines, and sales data to uncover key trends, risks, and opportunities. Champion continuous improvement by identifying what’s working, where gaps exist, and what to prioritize—delivering insights that drive measurable business impact.
Execute cross-functional initiatives: Ensure seamless execution across multiple concurrent projects and workstreams by partnering with cross-functional teams and upholding the highest standards of quality.
This position is a perfect fit for you if you:
Thrive on transforming complex data into clear, actionable insights that shape business strategy, drive growth, and foster continuous improvement.
Are highly organized, proactive, and resourceful, adept at managing multiple priorities and stakeholders in a fast-paced environment while delivering results under tight deadlines.
Possess strong executive presence and excel at engaging with senior leadership, C-level executives, and external partners.
Have a proven track record of working cross-functionally to translate business needs into innovative, process-optimizing solutions that deliver tangible results.
Are comfortable owning complex, open-ended problems and independently delivering strategic recommendations.
Have experience in consulting, professional services, or agency environments where performance storytelling, client variability, and ambiguity are the norm.
What you should have:
7+ years of experience in sales operations, consulting, or a related field. (Experience in sales ops within a professional services or agency environment preferred.)
Strong organizational skills, attention to detail, and the ability to work independently, prioritize effectively, and thrive in a fast-paced, dynamic environment.
Demonstrated expertise in leveraging data analysis and business intelligence tools (such as Excel, Power BI, or similar) to drive actionable insights and strategic recommendations.
Proven leadership experience with a track record of delivering results across multiple concurrent projects or workstreams.
Exceptional communication and executive presence, with the ability to present complex findings clearly and confidently to C-level executives.
While healthcare experience is a plus, it’s not required — adaptability, curiosity, and a willingness to quickly learn a new industry are more important.
Pay Range: $170,000 (USD) - $200,000 (USD) base salary
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, and flexible PTO. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Top Skills
Real Chemistry Beverly Hills, California, USA Office
9465 Wilshire Blvd, Beverly Hills, California, United States, 90212
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