Associate Director, Client Strategy at Modifly ( A CourtAvenue Company)

Responsibilities

• Oversee the development of omni-channel strategies based on client business goals, market insights, and audience understanding.
• Serve as the primary strategic point of contact for clients, ensuring alignment on key business objectives and marketing prioritiesIdentify opportunities for organic growth across accounts, working closely with account leads to sell in additional services or scopes of work.
• Support the team in new business efforts, including participating in pitches and strategic planning.
• Ensure client satisfaction by delivering on strategic objectives and highlighting wins while addressing challenges early.
• Articulate Modifly’s approach to client strategy, emphasizing performance-driven solutions and our unique methodology.
• Proactively identify opportunities to enhance client processes and improve ways of working with internal teams and external partners.
• Monitor team bandwidth and collaborate with leadership to assess resourcing needs, skill gaps, and candidate vetting for new hires.
• Mentor and develop junior team members through delegation, coaching, and career development initiatives.
• Other applicable or related duties as assigned

Requirements

• 7-9+ years of experience in client strategy or account management, ideally within a creative or marketing agency environment.
• Proven ability to develop and execute client strategies that align with business goals and drive results.
• Strong client-facing communication skills, with the ability to establish trust, manage expectations, and drive strategic conversations.
• Experience leading cross-functional teams and managing client relationships with minimal oversight.
• Ability to operate independently with high levels of accountability and adaptability.
• Familiarity with omni-channel marketing strategies and the role of each channel within the customer journey.
• A solid understanding of performance marketing metrics, data analysis, and how to leverage insights for growth.
• Strong project management skills, with the ability to handle multiple clients and projects simultaneously.
• Experience working in a startup or fast-paced environment and embracing the flexibility needed to succeed.

Additional Information

• Office space located in San Diego, CA 92101Structured hybrid in-office/remote schedule
• Hybrid work schedule requiring 2-3 days a week onsite
• Full benefits (Medical, Dental, Vision activate on the first of the month after the date of hire)
• 401K w company match
• 17 Paid Holidays
• Flexible PTO


This role offers exciting opportunities to contribute to the growth of clients' businesses and provides a supportive environment for career advancement. You'll have access to continuous learning opportunities, such as workshops on data analysis, marketing trends, and leadership skills, ensuring you're equipped with the tools to excel in client strategy. Join us at Modifly and help drive client success with innovative and performance-driven strategies.