Associate Creative Director

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Role Description

• Partner with senior marketing leadership to support comprehensive brand realignment, ensuring consistency and clarity across all communications and platforms. 

• Establish and reinforce clear brand guidelines and processes that emphasize usability and best practices across print, OOH, web, digital, social media, and other channels. 

• Act as a brand steward, maintaining alignment with company objectives and integrating brand strategy across business functions. 

• Audit and assess current brand assets, recommending and implementing improvements for integration and innovation.

• Work hand in hand with the Senior Creative Director to lead the team in executing marketing campaigns, providing hands-on art direction, copy guidance, and conceptual leadership.

• Champion a culture of ongoing learning by designing and implementing training programs, workshops, and regular feedback sessions to elevate creative skills.

• Develop and facilitate a structured feedback culture focused on constant refinement, individual growth, and team excellence.

• Identify team strengths and development opportunities, create tailored growth plans, and encourage knowledge sharing and professional development.

• Build and maintain collaborative relationships with internal and external stakeholders.

• Mentor and manage the creative team, fostering creativity, collaboration, and high performance. 

Behaviors and Competencies

• Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

• Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.

• Business Acumen: Can provide strategic guidance and insights to drive overall business success.

• Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

• Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills.

• Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.

• Creativity: Can lead organizational transformation by fostering a culture of creativity, inspiring others, and driving breakthrough innovations.

• Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.

• Data Analysis: Can lead data-driven initiatives, inspire others to adopt data analysis methods, and foster a culture of data literacy and informed decision-making.

• Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.

• Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.

Skill Level Requirements

• Experience in utilizing current marketing channels and techniques to effectively reach and engage target audiences. - Expert

• The skill to assess market trends, consumer behavior, and competitive dynamics to inform strategic marketing decisions. - Expert

• The capability to design and implement marketing strategies that align with the overall business strategy, driving organizational success through effective branding and market positioning. - Expert

• Ability to build and maintain relationships with key stakeholders, including clients, partners, and board members, which is essential for fostering collaboration and ensuring organizational alignment. - Expert

• Experience in developing and executing strategies to generate interest and support the sales process. - Expert

• Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert

Other Requirements

• Completed Bachelor's Degree in Marketing, Business Administration, or a related field, or relevant work experience required

• 5+ years in creative leadership roles (in-house or agency) 

• Demonstrated experience with brand refreshes and realignments

• Proficiency in Adobe Creative Suite, Figma, and other industry-standard creative tools 

• Strong portfolio showcasing strategic thinking, brand development, and creative execution   

• Proven ability to mentor and inspire creative teams 

• Ability to travel to SHI, Partner, and Customer Event

• Excellent communication, presentation, and organizational skills 

The estimated annual pay range for this position is $150,000k - $160,000k, which includes a base and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status