Assist in implementing and supporting endpoint security tools, provide Tier III support, and maintain documentation for incident response and continuity.
Description and Requirements
Key Responsibilities:
1. Assist with the implementation, support, and development of endpoint security tools such as Crowdstrike or other EDR solutions.
2. Provide Tier III engineering and operational support for MetLife's endpoint protection infrastructure.
3. Support emerging endpoint security products and contribute to milestone planning, deployment coordination, change management, and operational documentation.
4. Work collaboratively with internal InfoSec teams and external providers to ensure alignment with security goals.
5. Maintain clear and comprehensive documentation for business continuity and incident response.
Required Technology Experience:
1. EDR: Crowdstrike (preferred), Fortra, or any EDR tool - must have admin-level knowledge.
2. Deployment Tools: Tanium (preferred) or similar.
3. Automation Tools: XSOAR or equivalent.
4. SIEM: Snare - admin-level proficiency, particularly in agent troubleshooting.
5. Performance monitoring tools: Familiarity with RunZero, Systrack, etc.
6. Basic knowledge of Vectra and AI security concepts.
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Key Responsibilities:
1. Assist with the implementation, support, and development of endpoint security tools such as Crowdstrike or other EDR solutions.
2. Provide Tier III engineering and operational support for MetLife's endpoint protection infrastructure.
3. Support emerging endpoint security products and contribute to milestone planning, deployment coordination, change management, and operational documentation.
4. Work collaboratively with internal InfoSec teams and external providers to ensure alignment with security goals.
5. Maintain clear and comprehensive documentation for business continuity and incident response.
Required Technology Experience:
1. EDR: Crowdstrike (preferred), Fortra, or any EDR tool - must have admin-level knowledge.
2. Deployment Tools: Tanium (preferred) or similar.
3. Automation Tools: XSOAR or equivalent.
4. SIEM: Snare - admin-level proficiency, particularly in agent troubleshooting.
5. Performance monitoring tools: Familiarity with RunZero, Systrack, etc.
6. Basic knowledge of Vectra and AI security concepts.
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
Crowdstrike
Fortra
Runzero
Snare
Systrack
Tanium
Vectra
Xsoar
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