Assistant Community Manager

Responsibilities:

Resident Relations: 

• Assist with the management of resident communications, including handling inquiries, resolving issues, and providing support as needed. 

• Facilitate the move-in and move-out processes, ensuring a smooth transition for residents. 

• Help coordinate and attend community events to foster a sense of community and enhance resident satisfaction. 

Leasing and Occupancy: 

• Support the leasing process by conducting property tours, assisting with lease applications, and ensuring all documentation is complete and compliant with local, state, and federal regulations. 

• Monitor occupancy levels and assist in implementing marketing and leasing strategies to maintain or increase occupancy rates. 

• Conduct lease renewals and manage resident retention efforts. 

Property Maintenance: 

• Coordinate with maintenance staff to ensure timely and effective completion of work orders, inspections, and property upkeep. 

• Conduct regular property inspections to ensure the community remains safe, clean, and well-maintained. 

Financial Management: 

• Assist with rent collection and ensure compliance with rent payment policies. 

• Help manage the property’s budget by monitoring expenses, approving invoices, and assisting with financial reporting. 

• Work with the Community Manager to develop and implement cost-effective strategies for property management. 

Compliance and Reporting:  

• Ensure compliance with all affordable housing regulations and guidelines, including HUD, LIHTC, and other applicable programs. 

• Maintain accurate resident and property records, including leases, applications, and compliance documentation. 

• Assist with the preparation of reports for regulatory agencies, management, and ownership. 

Team Support: 

• Provide support to the Community Manager and other team members in their roles, taking on additional responsibilities as needed. 

• Participate in team meetings and contribute to the development of strategies to improve community operations. 

Qualifications and Skills:

• Minimum of 2 years of experience in property management, with a focus on affordable housing strongly preferred. 

• Experience with HUD, LIHTC, or other affordable housing programs is a plus. 

• Proficiency in a second language, particularly Spanish, is a plus. 

• Strong organizational and time management skills. 

• Excellent communication and customer service skills. 

• Proficiency in property management software and Microsoft Office Suite. 

• Ability to work independently and as part of a team. 

• Knowledge of local, state, and federal housing regulations 

• Successful completion of background and drug screenings.