AR/AP Specialist

Propelus delivers trusted and accurate healthcare compliance solutions, ensuring workforce requirements are met, fostering safety and supporting communities through seamless connectivity between professionals, employers, regulators, agencies, and associations.
We ensure our nation's healthcare workforce is healthy, safe, and compliant to work. Learn why Propelus is trusted by 5+ million professionals:

https://propelus.com/.

We're looking for a detail-oriented AR/AP Specialist to join our Finance team. In this pivotal role, you will be a key contributor to our financial health, ensuring the accurate and timely processing of transactions and maintaining pristine financial records.

You will primarily focus on Accounts Receivable, managing the end-to-end customer billing cycle and playing a direct role in our cash flow. With additional responsibilities in Accounts Payable and general office support, this position offers a fantastic opportunity to build your foundational accounting skills and work with modern financial software like Maxio and NetSuite. You will operate with increasing autonomy, taking ownership of your tasks as you grow with us.

About the Team

The Finance team is the backbone of our financial health. We're a collaborative group dedicated to ensuring accuracy, efficiency, and integrity in all financial operations. We provide the crucial data that informs strategic decisions and are integral to the company's compliance initiatives and rapid growth.

Key Responsibilities

• Manage Accounts Receivable Operations: You will take ownership of daily AR activities, from processing payments (ACH/checks) to managing financial records within Maxio and NetSuite.

• Coordinate Local Deposits: You'll visit our Jacksonville Beach office 2-3 times per week to process incoming mail and deposit checks at the bank or lockbox.

• Drive Customer Collections & Resolution: You will handle customer collections, sending collection emails, and partnering with Customer Success Managers to resolve outstanding balances and billing questions.

• Provide Billing Support: Serve as the primary point of contact for billing inquiries, proactively managing the billing inbox and addressing questions from customers, CSMs, and Account Executives.

• Maintain Financial Data Integrity: You will monitor Accounts Receivable aging, generate bi-weekly reports for management, and ensure all financial records are accurate, organized, and audit-ready.

• Process Accounts Payable: Assist with processing accounts payable transactions, ensuring a proper three-way match and adherence to company policies.

• Perform Reconciliations & Reporting: You will perform basic monthly reconciliations to ensure data accuracy and assist with ad-hoc financial reporting as needed.

• Support General Finance & Office Admin: Assist with internal and external audits, handle and organize incoming mail, and support our People Operations team with various administrative tasks.

What You'll Bring

• 2+ years of direct experience in an Accounts Receivable role.

• A strong understanding of fundamental accounting principles and financial reporting.

• High proficiency in Google Suite and Microsoft Excel, including the use of basic formulas for data entry and analysis.

• Experience with NetSuite or Maxio is a plus.

• Exceptional attention to detail and a commitment to accuracy.

• Strong communication and interpersonal skills, with a high degree of professionalism.

• A resourceful and self-starting approach to problem-solving.

• Proven ability to work collaboratively in a team environment.

• Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers.

• Professional development allowance to help you grow in the ways that mean the most to you.

• Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering and for becoming a new parent.

• 401K with company matching, as well as financial planning education and resources.

• Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents.

• Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, or fresh produce delivered to your door.

• Check us out for yourself at our careers page or our Propelus culture Instagram accounts.

We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply.

Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees. This job is open to candidates authorized to work in the US and located within US borders.