Coordinate customer, client, and company appointments by answering scheduling inquiries, booking, rescheduling, and canceling appointments. Confirm bookings through phone, email, and text; maintain accurate electronic calendars; resolve scheduling conflicts; send reminders and follow-ups; and communicate professionally with customers and staff.
We are hiring an efficient and professional Appointment Scheduler to coordinate customer appointments, manage scheduling requests, confirm bookings, and maintain accurate scheduling records. The ideal candidate should have excellent communication skills and strong attention to detail.
Full job description
The Remote Appointment Scheduler will coordinate appointments between customers, clients, and company representatives. This individual will ensure that scheduling requests are handled promptly and that appointments are properly recorded and confirmed.
Key responsibilities:
- Answer incoming scheduling calls and inquiries.
- Schedule, reschedule, and cancel appointments.
- Confirm appointments through phone calls, email, or text.
- Maintain accurate electronic scheduling calendars.
- Communicate appointment details to customers and staff.
- Identify scheduling conflicts and provide alternatives.
- Send appointment reminders and follow-up notifications.
- Maintain professional customer service standards.
Qualifications:
- High school diploma or equivalent.
- Good telephone etiquette and communication skills.
- Basic computer and calendar management knowledge.
- Ability to handle multiple scheduling requests.
- Strong organizational and time-management skills.
- Previous scheduling experience is preferred but not required.
Required skills: Communication, scheduling, organization, customer service, multitasking, and attention to detail.
Similar Jobs
Healthtech • Social Impact
Schedules dental appointments, registers patients, supports check-in, answers and triages calls, collects payments, processes insurance paperwork, manages patient flow, handles reminders, and maintains accurate cash and appointment records. Requires strong customer service, multitasking, a high school diploma, and bilingual Spanish communication skills.
Professional Services • Consulting
Manage high-volume inbound and outbound calls, provide patient support, route inquiries, complete initial patient registration, and schedule appointments accurately. The role requires professional, compassionate communication with patients, providers, and staff while maintaining confidentiality and efficiency. Responsibilities are performed remotely and include coordinating with multiple office settings and using electronic health record systems.
Top Skills:
EclinicalworksElectronic Health Record Systems
Professional Services
Schedules, confirms, reschedules, and cancels client appointments; manages staff calendars; handles calls, payments, invoices, and office procedures. Coordinates workshops, including registration, room setup, Zoom webinars, client follow-up, Excel tracking, and conversion goals. Monitors meeting volumes to prevent production overbooking and supports sales meeting closings.
Top Skills:
ClioLawmaticsExcelMS OfficeZoom
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
