Application Business Development Support

Being part of Covaris offers a unique opportunity to contribute to a growing organization focused on ensuring customer success in Life Sciences, Clinical Research, and beyond. With our class-leading technology and commitment to innovation, we empower our team to make significant contributions to the world of Biotechnology. Covaris specializes in innovating pre-analytical sample preparation technologies, notably with our proprietary and patented Adaptive Focused Acoustics® (AFA®) technology. This technology enables high-throughput pre-analytical processes crucial for applications in Genomics, Proteomics, Cell Biology, and Drug Discovery. 

The Application and Business Development Specialist (ABDS) plays a pivotal role within our growing team, ensuring success for end-users through comprehensive support and innovative solutions. The successful candidate will provide advanced applications support, troubleshooting, and diagnosis for Covaris instruments and workflows used by new and existing users in North America. They will also conduct operator training and guide customers in conducting experiments on our platforms. This position integrates pre-sales functions and collaborates closely with the sales/marketing team. Additionally, the ABDS contributes to the formulation of development changes, maintenance, and system standards. 

In this role, we seek a self-motivated individual with a scientific background and experience in marketing, product management, sales, and/or business development. The ideal candidate will have expertise in analytical instrumentation, consumables, and reagents that support high-throughput biology. 

Position Summary: 

As Covaris' client installations expand rapidly, the demand for high-quality training and technical support grows. We seek a Field Applications Scientist to train and support our customers in North America. If you thrive on bringing new technologies to market, embrace challenges, and excel in a flexible, multidisciplinary environment, this position may be for you. 

Responsibilities: 

• Evaluate samples and deliver comprehensive technical training and support with a focus on primary application expertise. 

• Provide hands-on wet lab and software training. 

• Offer ongoing support and troubleshooting via in-person visits, phone, email, and web. 

• Evaluate samples and deliver comprehensive technical training and support with a focus on primary application expertise. 

• Maintain support information in the company database. 

• Develop and implement training plans and courses for internal and external customers. 

• Execute hands-on customer training sessions and provide expert guidance in operational practices. 

• Contribute to new marketing initiatives and participate in new product development projects. 

• Assist in creating and reviewing technical materials (manuals, application notes, presentations). 

• Identify and communicate with potential clients to establish rapport and arrange meetings. 

• Research organizations and individuals to uncover new opportunities. 

• Enhance the value of current customers while attracting new ones. 

• Attend conferences, meetings, and industry events. 

Qualifications:

• MSc. degree in a life science discipline, with a strong background in Genomics and/or Proteomics. 

• 3-5 years of hands-on experience in relevant application areas and technologies such as NGS and mass spectrometry. 

Desired:

• Proficiency in troubleshooting software, instrumentation, and relevant applications. 

• Excellent communication skills and expertise in delivering scientific presentations. 

• Previous experience in field applications and/or business development is desirable. 

• Knowledge of Illumina platforms is a plus. 

• Basic bioinformatics skills are preferred but not required