Analytics Engineer, Go-to-Market Strategy & Programs

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The Klaviyo Go-to-Market (GTM) organization is responsible for revenue delivery and customer satisfaction across our fast-growing global customer base. In our ongoing journey to optimize and innovate, we are actively seeking an Analytics Engineer to help drive technical solutions and governance that underpins the data infrastructure that provides foundational data for GTM modeling and analytics.
This role will oversee the creation of backend data models used to power centralized metrics and models used across the GTM organization. You will develop and maintain the "source of truth" data environment used to measure the health of the business and GTM programs. You will build systems for monitoring ETL pipelines and resulting reporting while evaluating progress towards strategic objectives and potential risks to strategic goals.
How you'll make a difference:

• Data models and insights: Develop data models and deliver actionable insights to power predictive recommendations, marketing attribution, GTM real time reporting, strategic analysis, and financial forecasts to support the decision-making within the organization
• Data governance: Implement governance structures to ensure data integrity. Provide comprehensive documentation in order to help the analytics community self-serve their needs
• Monitoring: Create systems for monitoring ETL pipelines and resulting reporting while evaluating progress towards strategic objectives and potential risks to strategic goals
• Manage data scale: Facilitate use of petabyte scale databases optimized for business analytics
• Cross functional alignment: Effectively collaborate across disciplines such as GTM Operations, Product, Business Intelligence, and Finance to identify sources of data, and optimize analytical approaches
• Project scoping: Inform project data requirements in cross functional project, including work in the upstream systems (Salesforce, Zendesk, etc) of GTM, API buildout, auditing, and reporting as needed
• Data quality: QA/QC of code written for production by multiple organizations throughout the Klaviyo analytics community
• Repository maintenance: Collaboratively maintain the GTM DBT repository of data models becoming the subject matter expert on the the lineage of information in our data warehousing tools
• Subject matter expertise: Become a subject matter expert on Go-To-Market data and analytics and disseminate best practices to the broader GTM Analytics community
• Continuous improvement: Apply a continuous improvement lens to project processes and outcomes, contributing to the overall effectiveness and efficiency of the GTM organization.

Who you are:

• 2-3 years of professional experience in an analytics / business operations / consulting role
• 1-2 years of data or software engineering experience, including comfortability in SQL, DBT, and object-oriented programming languages (Python, Java, or C++)
• 1-2 years of experience working in GTM systems: CRMs, TMS, LMS, CMS, MAPs, PLMs, etc
• Able to work through complex data models that relate to the contextual needs of the business in areas of: Finance, Customer Success, Support, Sales, Marketing, and Product
• Demonstrated understanding of reporting tools such as Tableau/Looker/Thoughtspot
• Demonstrated knowledge of data engineering best practices (data discovery, data documentation, infrastructure development/deployment, and information security)
• Demonstrated understanding of data governance best practices and the ability to implement those practices in scaling organizations
• (Preferred) Experience managing the deployment of new tools and technologies
• Systematic thinker who enjoys finding creative technical solutions to hard problems by collaborating closely with your team
• Strong communication and organizational skills, a demonstrated ability to partner with business leaders, and experience communicating technical concepts to non-technical executive audiences
• Balance attention to detail with swift execution, including the ability to deliver on tight timelines and navigate ambiguity
• Proven track record of taking ownership and driving results
• Self-motivated and have the ability to work independently

Education and Experience:

• (Preferred) BA/BS degree in Computer Science, Engineering, or a related field

Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$96,000 - $144,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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