Amazon Key Account Manager - CamelBak

The Amazon Key Account Manager is responsible for owning and driving the end-to-end Amazon business, including revenue growth, profitability, and operational excellence. This role oversees full-funnel Amazon performance, including sales, inventory health, content optimization, and promotional execution. The position leads cross-functional alignment across Marketing, Merchandising, Demand Planning, Supply Chain, and Finance to ensure execution against Amazon demand signals. 

This position reports to the Sr. Director, Amazon Channel Development for Adventure Sports and is based onsite in Irvine, Ca.

As the Amazon Account Manager, you will have an opportunity to:  

• Own and formulate the annual Amazon business plan, including revenue, profitability, and inventory targets, implement and monitor performance weekly/monthly to drive channel growth.  

• Own day-to-day Amazon business performance, working cross-functionally (internal and external) to ensure all financial, operational, and performance metrics are met or exceeded. 

• Deliver timely, accurate, and actionable business insights, leveraging Amazon data to inform decisions and drive continuous improvements. 

• Develop and execute strategic initiatives (promotions, SMUs, Direct Import Programs, etc.) including clear action plans to deliver against Amazon Key Moments (e.g., Prime Day, Holiday Deal Events). 

• Build customer relationships across multiple levels within Amazon GLs and leverage those relationships to unlock growth opportunities and improve execution. 

• Build and foster relationships with Amazon retail teams to support forecast alignment, promotional planning, and business expansion. 

• Own account P&L performance, including margin, co-op, trade spend and promotional funding; actively manage profitability and ROI. 

• Partner with Demand Planning and Supply Chain to develop and align inventory forecasts for new and existing products, improve PO flow, confirmation rates, and in-stock performance. 

• Own inventory health and in-stock performance, overseeing forecasting processes to optimize weeks of cover, minimize stockouts, and mitigate excess inventory. 

• Use data, systems, and Amazon-specific tools (e.g., Vendor Central, Retail Analytics) to identify trends and drive actions that maximize market share, sales and profitability. 

• Lead Customer & Category Strategic Development, alignment assortment, pricing, and promotional strategies to Amazon demand signals and brand objectives. 

• Negotiate and optimize trade funding and terms, ensuring investments drive measurable customer and company value. 

• Act as the central Amazon business lead, translating sales, inventory, and performance data into clear actions for Product, Demand Planning, Marketing and Merchandising teams. 

• Lead execution of Amazon merchandising and marketing initiatives, ensuring content readiness, inventory support, and alignment to drive traffic, conversion, and revenue. 

• Leverage brand and product assortment strategies (core, seasonal, exclusive, long-tail) to improve profitability and achieve platform and brand targets. 

• Collaborate across sales teams to share best practices and optimize broader online channel performance where applicable. 

You have: 

• 5 years of direct and hands-on experience in ecommerce, sales and/or marketplace account management 

• Minimum of 3+ years of experience working with Amazon vendor central 

• Strong analytical thinking with a understanding of business opportunities, trends, and issues. 

• Mastery of "retail math" and can leverage this knowledge to craft compelling presentations for customers, reps, and internal teams. 

• Track record of exceeding sales and profitability goals. 

• Team player who can lead lateral reports and team members to achieve goals. 

• Demonstrated track record of success launching new consumer products through national and specialty retailers. 

• Demonstrated proficiency managing multi-million dollar Ecommerce accounts; Amazon marketplace management experience preferred. 

• Provides timely and accurate reports as required. 

• Develop strategic initiatives (promotions, SMU’s, Direct Import Programs, etc.) and formulates specific action items to meet these initiatives.  

• Deep knowledge of Ecommerce product flow and marketplace web store performance optimization 

• History of negotiating complex business deals that provide value to all parties. 

• Ability to operate independently given direction and bring ideas and solutions to issues raised. 

• Ability to analyze and assess organizational needs and provide solutions accordingly. 

• Interpersonal savvy: an ability to effectively work with and connect with all levels of employees across multiple functions and geographies. 

• Ability to motivate external teams to produce desired tangible outcomes within tight timeframes. 

• Strong project planning, tracking & organizing skills. 

• Excellent written and verbal communication skills 

• Proficient in Microsoft Office  

• Willingness to travel 25% 

You might have: 

• SQL Experience 

• Internal Amazon experience