About this role
Aladdin Client Engagement, Strategic Relationship Manager, Director
Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education.
We are seeking a highly skilled and experienced Director of Strategic Relationship Management (SRM) to join our team. The Director will be accountable for managing a group of large clients or an industry group, ensuring the health of overall relationships, and maximizing the value of the Aladdin relationship. This role requires a consultative approach to building relationships, strategic management, and commercial acumen.
Key responsibilities include:
Client Relationship Management:
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Accountable for a group of large clients or an industry group.
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Establish strong relationships with senior stakeholders and act as a trusted partner.
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Consultative approach to building and maintaining client relationships.
Strategic Management:
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Recognize opportunities to evolve the relationship strategy at the group level.
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Propagate client narratives to senior management internally.
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Set and execute the commercial strategy for each client.
Commercial:
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Understand and quantify new revenue opportunities at clients.
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Build and execute on a harvesting pipeline.
Market Intelligence:
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Develop a strong understanding of the client's industry and competitive landscape.
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Participate in industry conferences and build an industry executive-level narrative.
Collaboration across partner teams
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Plan executive engagement strategies across partner teams.
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Advocate for client strategic plans to partner teams.
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Strong culture carrier and thought leader.
People management
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People management of client team within a given region
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Career pathing of direct reports and seek relevant stretch objectives
Required Skills and Experience
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7+ years of work experience in the financial services or technology industry
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Prior experience in account management, relationship management and/ or supporting harvesting and growth opportunities
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Strong interest in FinTech, with prior knowledge of databases
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Familiarity with buy-side investment management workflows
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Proficient in market trends and industry knowledge
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Understanding of analytics concepts relevant to portfolio risk and performance
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Outstanding communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
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Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a multi-disciplinary global team
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Excellent relationship management, consultancy, and business development skills.
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Ability to set and execute commercial strategies and build harvesting pipelines.
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Commercial negotiation skills
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Ability to manage complex client relationships and internal stakeholders.
Preferred Skills and Experience
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CFA, FRM, CIMA, or CAIA certification
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Account management / relationship management with external clients
For San Francisco, CA Only the salary range for this position is USD$195,000.00 - USD$275,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.
We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
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