Software Engineer III - AI/ML Solutions

Job Description
This role is focus on AWS Cloud, EKS, ECS, Databricks ML feature development, ML model training, ML model deployment, Gen AI LLM approaches such as RAG and Agent. You will join the AI/ML Platform & Solutions Engineering team within our Consumer & Community Banking (CCB) division. In this role, you will assist our technical partners and data science teams by focusing on traditional AI/ML and Generative AI platform enablement to support line-of-business (LOB) machine learning use cases.
Job responsibilities

• Hands on code development to enable our AI/ML platform, ensuring robustness, scalability, and high performance.
• Adopt the best practices in software engineering, machine learning operations (MLOps), and data governance.
• Ensure compliance with data privacy and security regulations relevant to AI/ML solutions.
• Maintain consistent code check-ins every sprint to ensure continuous integration and development.
• Platform engineering to enable the Gen AI platform and develop the Gen AI Use cases ,LLM finetuning and multi agent orchestration.
• Communicate technical concepts and solutions effectively across all levels of the organization.

Required qualifications, capabilities, and skills

• Master's/Bachelor's degree in a STEM field and 5+ years of experience in designing and managing large-scale AI & ML platforms and supporting systems.
• Extensive practical experience with AWS cloud services, including EKS, EMR, ECS, and DynamoDB.
• Hands-on experience in Databricks ML lifecycle development.
• Advanced knowledge in software engineering, AI/ML, machine learning operations (MLOps), and data governance.

Preferred qualifications, capabilities, and skills

• Understanding of large language model (LLM) approaches, such as Retrieval-Augmented Generation (RAG) and agent-based models, is a plus.
• Real-time model serving experience with Seldon, Ray, or AWS SM is a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.