AI Specialist - Task Automation

IT STARTS HERE

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our Chief Data & Artificial Intelligence Officer (CDAIO) division is building a world-class AI & Data team to make a difference in the lives of over 170 million people worldwide, through one of the largest banks in the world.

We are undergoing one of the biggest transformations in our history and technology is at the heart of our strategy. Join our team to play a part in one of the most important technological projects for the financial sector in the world.

Our mission is to contribute to helping more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.   Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. This job offer is an opportunity not only to join a great company but also to collaborate in projects that have a real impact on society.

THE DIFFERENCE YOU MAKE

As an AI Specialist, you will lead the adoption of AI Task automation solutions that drive business value across the business. This role plays a critical part in the AI Adoption agenda spearheading the application of cutting-edge AI technologies, including Generative AI (GenAI), to enhance client experience, unlock new growth opportunities, and improve operational efficiency.

You will operate, working in close collaboration with business leaders, scientist teams, and technology partners to deliver innovative and responsible AI at scale. This role provides an excellent opportunity to influence and shape the strategic agenda for AI adoption and spearhead the deployment of Santander's AI products.

Key Responsibilities

• Identify and prioritize high-impact Task Automation AI/GenAI use cases across the value chain (e.g., hyper-personalization, intelligent automation, risk management, investment advisory)
• Partner with business teams to embedded generative AI in their daily workflows
• Ensure all AI solutions comply with ethical, regulatory, and data privacy standards
• Identify and define metrics to track adoption, performance, and developer impact.
• Drive cross-functional adoption initiatives involving IT, security, compliance, and business stakeholders.
• Collaborate with product owners and platform leaders to align AI tooling adoption with business priorities and technical roadmaps.
• Translate complex AI concepts into actionable insights for a wide range of audiences, including executives, and business teams.
• Design and deliver education, enablement, and communication strategies to build awareness and skills across business teams.
• Detect and address organizational resistance to change, ensuring sustainable cultural adoption

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• 4+ years of experience in global roles, with a strong track record of solving real-world problems using advanced analytics. (Required).
• 2+ years of domain-specific experience in financial services. (Required).
• Demonstrated success leading large-scale initiatives and multidisciplinary teams in complex environments. (Required).
• Hands-on experience with Generative AI technologies and their business applications. (Required).
• Experience working with cloud-based AI platforms (AWS, Azure, or GCP) (Required).

Education

• BSc or MSc in Computer Science, Artificial Intelligence, Data Science, Mathematics, Engineering, or a related field. (Required).
• Relevant certifications in AI/ML and cloud technologies (e.g., AWS, Azure, GCP) are a plus. (Required).

Hard Skills

• Deep expertise in machine learning algorithms, deep learning architectures, and GenAI techniques (including prompt engineering) (Required).
• Strong programming proficiency in Python and AI development libraries (e.g., TensorFlow, PyTorch, scikit-learn) (Required).
• Solid understanding of financial services technology and use cases. (Required).
• Strong foundation in predictive analytics, data science methodologies, and MLOps. (Required).
• Knowledge of data privacy, model governance, and responsible/ethical AI frameworks. (Required).
• Strategic thinker with the ability to translate complex AI concepts into actionable business outcomes. (Required).
• Change leadership and experience driving organizational transformation through emerging technologies. (Required).

Soft Skills

• Excellent communication and stakeholder management skills, across technical and non-technical audiences. (Required).

WE VALUE YOUR IMPACT

Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• We’re enable our teams to go beyond through global opportunities and broad career paths.
• Flexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours.
• Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com)
• Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.
• Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.
• Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.
• We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.
• Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.
• Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join!

We’re here to keep you motivated, help you reach your goals, and celebrate your progresss, every step of the way.

LOCAL COMPLIANCE

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.
 

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?