As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.
Company
At Actian we believe data should be a competitive advantage. Through the deployment of data technology, underpinned by a relentless and trusted service commitment, we help business critical systems transact and integrate at their very best. As a trusted leader in data management, integration, and analytics, our mission is to helping
businesses unlock the full potential of their data to drive better decision-making and innovation wherever it resides —in the cloud, on-premises, or hybrid environments.
At Actian we believe data should be a competitive advantage. Through the deployment of data technology, underpinned by a relentless and trusted service commitment, we help business critical systems transact and integrate at their very best. As a trusted leader in data management, integration, and analytics, our mission is to helping
businesses unlock the full potential of their data to drive better decision-making and innovation wherever it resides —in the cloud, on-premises, or hybrid environments.
With a global team of experts and a culture of innovation, we’re dedicated to helping our customers solve their most
complex data challenges.
Internship Overview
We are looking for interns to join us for our 2026 Summer Internship Program! This 12-week program is set to begin June 8th, so if you are looking for an incredible opportunity to partner with the best and brightest minds in the industry,
apply today. This program has been designed with our interns in mind and includes structured learning plans, a dedicated buddy, and a focused capstone project that you will have the opportunity to present in our Internship Showcase!
What It’s Like Interning with Us!
▪ Intern Events— just because the internship is remote, doesn’t mean we don’t have time for fun! Regular intern events will be hosted throughout your 12-weeks with us!
▪ Time with Executives— Interns all get a chance to connect with our executive team through panel discussions, 1:1s, Q&A meetings, and events
▪ Workshops — Interns participate in workshops geared towards helping new professionals
▪ Opportunity to travel – we will fly you out for onsite orientation at our Austin, Texas office location!
Position Overview
As an AI Productivity Customer Success Intern, you will lead a high-impact capstone project focused on helping our teams work smarter with AI. This role is centered on identifying practical opportunities to improve productivity, consistency, and scalability across CX, CS, and Support by applying AI to repetitive, high-frequency workflows.
You will evaluate how work gets done today, identify where AI can reduce manual effort, and develop usable
prompts, templates, and lightweight workflow automations that can be adopted immediately by the business. This role is ideal for someone who is not only excited about AI, but already actively using tools like ChatGPT, Gemini, Claude, and related technologies to solve real workflow problems.
This internship is not focused on theoretical AI research, it is focused on practical application, workflow improvement, and helping teams build confidence and fluency with AI in their day-to-day work.
Capstone Overview
During your 12-week capstone project, you will lead the development of an AI Productivity & Scale framework for Customer Experience and Customer Success. Your focus will be on identifying high-frequency, repeatable workflows where AI can improve efficiency, consistency, and quality without adding complexity or requiring major system changes.
You will partner with CX, CS, and Support stakeholders to evaluate workflows, prioritize opportunities, and prototype practical solutions such as prompts, templates, and lightweight workflow automations. At the conclusion of your internship, you will present your recommendations, reusable assets, and strategic findings during our Internship Showcase.
Responsibilities:
- Partner with Customer Experience, Customer Success, and Support stakeholders to evaluate current workflows, identify friction points, and uncover high-value opportunities for AI enablement
- Analyze repeatable, manual tasks and recommend ways to improve efficiency, consistency, and quality through AI-assisted workflows
- Design, test, and refine prompts, templates, and lightweight automations that support common CS use cases such as customer summaries, follow-up communications, account prep, and internal handoffs
- Help document and operationalize best practices for AI usage, including prompt structure, workflow guidance, and practical team enablement
- Lead a capstone project focused on AI Productivity & Scale for CX/CS, culminating in a final set of recommendations, prototypes, prompts, and reusable assets that help the team adopt AI more effectively
Nice to haves:
- Strong interest in AI productivity, workflow design, and applying technology to improve how teams operate
- Ability to identify patterns, simplify complex workflows, and translate ideas into practical, easy-to-use solutions
- Strong written and verbal communication skills, with the ability to help others adopt new tools and ways of working
- Pursuing a degree in Business, Information Systems, Computer Science, Data Analytics, Human-Computer Interaction, or a related field
- Hands-on experience using modern AI tools such as ChatGPT, Gemini, Claude, and/or Claude Code for writing, research, analysis, prototyping, or workflow improvement
- Familiarity with prompt engineering concepts, including how to structure prompts for clarity, consistency, and high-quality outputs
Requirements:
- Must be actively enrolled in a college degree program
- Must be legally authorized to work in the United States
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Top Skills
Ai Tools
Chatgpt
Claude
Gemini
Workflow Automations
Similar Jobs
32 Minutes Ago
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead technology strategy and delivery for Clinical platforms, promote AI adoption, deliver engineering excellence, foster team development, and engage stakeholders.
Top Skills:
AgileAIAzure CloudDevsecopsGenaiPega
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The role involves expertise in asset discovery using ARMIS, applying networking knowledge to enhance data visibility and accuracy, and collaborating across teams to ensure effective asset management. Responsibilities include managing asset intelligence data quality, documenting findings, and supporting risk management initiatives.
Top Skills:
Armis
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The HSS Manager leads a team of care managers, manages clinical operations, ensures compliance, and drives process improvements for Home and Community Based Services.
Top Skills:
Microsoft Word
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
