Cresta Logo

Cresta

AI Deployment Manager

Reposted 14 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
The AI Deployment Manager will lead customer AI implementations, ensuring successful deployments that deliver measurable business outcomes. Responsibilities include project management, customer engagement, and collaboration with internal teams.
The summary above was generated by AI

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. 

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.


About the Role:

At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens.

As an AI Deployment Manager, you’ll own the moment where cutting-edge AI becomes real-world results. You’ll lead customer deployments end-to-end, turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes.

This role is perfect for someone who loves leading complex projects, working directly with customers, and seeing technology make a tangible difference. You’ll be hands-on, customer-facing, and deeply embedded in how Cresta delivers value at scale.

What Success Looks Like:

  • Customers launch AI solutions that actually get used—and drive real business outcomes
  • Deployments run smoothly, on time, and against clearly defined success metrics
  • Customers leave deployment confident, excited, and ready to scale
  • Internal teams rely on you to bring clarity, structure, and momentum to complex initiatives
  • You consistently turn complexity into forward progress

Qualifications We Value:

  • Experience leading technical or AI-driven SaaS implementations
  • Strong project management skills paired with a consultative, customer-first mindset
  • Comfort working with technical concepts, data, and analytics
  • Ability to translate complex technology into clear, actionable plans
  • Bias toward execution, outcomes, and ownership
  • Thrives in fast-paced, high-growth environments

Why You’ll Love This Role:

  • You’ll own some of the most visible and impactful work at Cresta
  • You’ll work hands-on with cutting-edge AI used by leading enterprises
  • You’ll partner deeply with customers and see the impact of your work firsthand
  • You’ll collaborate with world-class teams across product, engineering, and GTM
  • You’ll help define what “great AI deployment” looks like at scale

Perks & Benefits:

  • Medical, dental, and vision plans designed to support you and your family
  • Paid parental leave
  • Monthly Health & Wellness allowance
  • Work-from-home office stipend
  • Lunch reimbursement for in-office employees
  • Flexible PTO

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $120,000 - $175,000 + Bonus + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected] 

Similar Jobs

41 Minutes Ago
In-Office or Remote
120K-208K Annually
Senior level
120K-208K Annually
Senior level
Real Estate • Social Impact
The Engineering Manager will lead an engineering team, focusing on technical leadership, coding, architecture, and enhancing user experience through collaboration and agile methodologies.
Top Skills: AWSCi/CdJavascript DevelopmentMssqlMulesoftPostgresSalesforceSql Development
3 Hours Ago
Remote or Hybrid
United States
19-25 Hourly
Junior
19-25 Hourly
Junior
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Provide inbound application and functional support for iSolved HCM by phone, video, email, and webform. Triage and resolve payroll and HCM issues, escalate as needed, schedule follow-ups, maintain customer records and documentation, and help customers optimize use of the HCM solution.
Top Skills: Isolved HcmMS OfficeVideo ConferencingWeb-Based Applications
5 Hours Ago
Remote or Hybrid
Junior
Junior
Food • Retail • Sales • Manufacturing
The Business Development Manager partners with Sales Leadership to develop growth strategies, leverage relationships, conduct analyses, and identify business opportunities to enhance revenue in new businesses.
Top Skills: ExcelIriMicrosoft 365Power BITableau

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account