Advertising Operations Manager

Impact Theory explores the ideas, strategies, and mindsets shaping the future of business, finance, politics, culture, economics and global affairs. Hosted by entrepreneur and co-founder Tom Bilyeu, the show features in-depth conversations with world-class thinkers focused on building resilience, critical thinking, and long-term success in a rapidly changing world.
Women of Impact is a leading personal growth show hosted by entrepreneur and advocate Lisa Bilyeu. Through candid, actionable conversations with experts and cultural leaders, the show tackles relationships, confidence, mental health, and identity—helping women develop the skills, boundaries, and self-belief needed to thrive personally and professionally.
Love Theory is a relationship-focused podcast hosted by Tom and Lisa Bilyeu, featuring real-time video conversations with callers from the Impact Theory community. While episodes are recorded (not streamed live), callers join live on video—requiring tight production, strong judgment, and thoughtful caller management to ensure emotionally safe, high-quality conversations.

The Ad Ops Manager owns the execution of advertising campaigns across podcasts, YouTube, and digital platforms including Impact Theory, Women of Impact, Love Theory and Mayim Bialik’s Breakdown. You’ll coordinate campaign setup, creative delivery, QA, reporting, and billing verification to ensure every campaign launches on time and delivers in full.

If you’ve run complex workflows, managed deadlines across multiple teams, and built repeatable processes, you can succeed here even without prior ad ops experience.

Ad Campaign Execution

• Own the end-to-end trafficking workflow for podcast and YouTube ad campaigns.
• Coordinate campaign setup, launch, and troubleshooting across platforms (including Megaphone and Flightpath, or similar systems).
• Manage creative asset intake, talking points, approvals, and delivery timelines with internal teams and external partners.

Quality Control and Compliance

• Build and enforce QA standards for ad placement, timing, tracking, and platform requirements.
• Ensure all paid placements, host reads, and integrations meet FTC and platform guidelines.
• Identify issues early, resolve quickly, and improve processes to prevent repeat errors.

Operations and Reporting

• Maintain tracking systems (Monday boards and internal docs) to monitor delivery and campaign status.
• Produce weekly and end-of-campaign reporting with key metrics, risks, and recommendations.
• Monitor delivery and performance trends, resolve discrepancies, and recommend adjustments in coordination with Production and Partnerships.
• Build and maintain simple dashboards that make delivery and performance easy to track.

Billing and Delivery Verification

• Lead monthly billing reconciliation, delivery verification, and advertiser documentation.
• Partner with Finance to ensure accurate records, clean reporting, and smooth invoicing support.

Cross-Functional Alignment

• Act as the primary escalation point for internal teams and external partners on ad operations issues.
• Drive alignment between Partnerships, Production, and Finance on delivery requirements, timelines, and standards.
• Train internal teams on trafficking workflows, delivery SOPs, and advertiser requirements.

Must-Have Experience

• 3–5 years of experience in an operations, project management, or workflow coordination role.
• Strong project management skills, including timeline ownership, prioritization, and stakeholder communication.
• High attention to detail with strong QA instincts and comfort operating in low-error environments.
• Strong analytical and reporting skills (Excel/Google Sheets) to validate delivery, investigate discrepancies, and produce clear campaign insights.
• Ability to learn new systems quickly and troubleshoot process or delivery issues.
• Experience in ad operations, digital media, podcasting, or YouTube is a plus, but not required.
• Ability to work onsite, Monday through Friday at our West Hollywood location.

Physical Requirements

• Prolonged periods working at a desk, using a computer, and reviewing content on screens.
• Ability to maintain concentration and attention to detail for extended periods.

• Salaried at $90,000 - $115,000 USD per year
• Competitive medical, dental, and vision insurance plans.
• Life insurance and 401(k) retirement plan.
• Flexible PTO policy.
• 1-year subscription to Audible.
• Full access to Impact Theory University.
• Two complimentary books: Radical Confidence by Lisa Bilyeu and Principles by Ray Dalio.

• Medical, Dental, and Vision Insurance Plans
• Life Insurance
• 401(k) Plan
• Flexible “Unlimited” PTO Policy
• 1-year subscription to Audible
• Full employee access to Impact Theory University
• Two Complimentary Books (Radical Confidence by Lisa Bilyeu & Principles by Ray Dalio)

Impact Theory is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable laws. All employment decisions are based on qualifications, merit, and business needs.

As required by California law, Impact Theory provides reasonable accommodations for qualified individuals with disabilities.

Note: This job description is intended to outline the general nature and level of work performed in this role. Responsibilities, duties, and activities may evolve over time at the company’s discretion.