Administrator (OMAO)

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Minimum Requirements:
• Grade 12 with 25 points;
• Good communication skills (written and speaking);
• Must be client orientated;
• Good people skills (internal & external);
• Admin orientated and must give attention to detail;
• Afrikaans and English speaking/writing & communicating;
• Relevant Degree from a recognized institution will be an advantage
• Technical underwriting knowledge or any related short-term knowledge will be an advantage
• Must be energetic, embrace the OMSIC Values and must be prepare to do more than what is expected from him/her.

Job Description:
• Support BDC's in acquiring and retaining profitable business;
• Attend to administration and written communication;
• Ensure that all documentation is processed accurately:
• Ensure that documentation is issued, checked and authorized prior to dispatch;
• Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards;
• Resolve / escalated customer queries and complaints; provide feedback to customer on matters resolved, and
• Ensure renewal reviews are completed timeously.

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.

ResponsibilitiesAdministration

Produce, update, and provide best practice support on Microsoft documents, databases, and other departmental systems. Tasks may include purchasing materials, entering budgetary information, and recording time and expenses.

Document Management

Create, organize, and maintain files containing the correspondence and records of a senior colleague.

Document Preparation

Prepare routine letters, memoranda, reports, and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software.

Work Scheduling and Allocation

Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary.

Operations Management

Carry out operational tasks by following established processes. This will involve adjusting multiple settings or parameters to meet performance standards.

Internal Client Relationship Management

Help manage internal client relationships by supporting others to build effective working relations.

Operational Compliance

Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Data Collection and Analysis

Extract relevant data from information provided by others, and input it into spreadsheets or standard formats.

Personal Capability Building

Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

CollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech Savvy

Education

High School (Grade 12)

Closing Date

20 May 2025 , 23:59

The Old Mutual Story!