Administrative Assistant - Enrollment and Engagement Services

POSITION SUMMARY

As part of the Admissions team, the Administrative Assistant - Enrollment and Engagement Services will greet guests, maintain structure within the office, and keep up-to-date and accurate records of incoming Lancers.

Reports to: Director of Enrollment and Engagement Services

Supervises: None

ESSENTIAL DUTIES

• Welcoming guests of the Admissions office and directing families to the appropriate personnel within the department
• Coordinate logistics for meetings of the Enrollment and Engagement Services team
• Follow up on assigned calls for enrollment purposes of new and returning students
• Coordinate calendaring for teams under the Enrollment and Engagement Services department
• Support the Lancer store as needed
• Answer admissions phone calls, retrieve voicemail, determine the purpose of calls, and direct callers to the appropriate person or department
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable
• Answer questions about the school/basic Admissions process and provide callers with addresses, directions, and other information
• Keeping communication clear between various offices, including, but not limited to, the Business Office and Counseling Office
• Maintain data and information within School Systems as requested
• Collecting text and numerical data from the application and PowerSchool systems to be entered into the appropriate documents and spreadsheets within time limits
• Streamlining processes and organizing multiple spreadsheets
• Keeping all data current and relevant
• Understand the inner workings of the current application platform and be able to manage all functions of the program
• Create all requisitions and purchase orders for the admissions office and reclassify debit card purchases
• Collecting event data and directing it to the school admin team for the following OLu events for current and prospective students:
  • Preview Day
  • Prospective Student Open House
  • Freshmen Registration Event - February
  • Freshman Registration Day March Event
  • Various other events

KEY COMPETENCIES

Knowledge

• Knowledge of effective use of multi-line phone system
• Knowledge of proper business telephone etiquette; familiarity with the principles of public relations
• Knowledge of Customer Relationship Management Software, Project Management Software, Mac and PC programs, Google Suite, Excel, and Apple Keynote preferred
• Knowledge of secondary education goals, structures, administrative duties, and communication standards

Skills and Abilities

• Strong written and verbal communication skills
• Superior keyboard skills with a typing speed of 60 words per minute
• Accurate record-keeping skills
• Organizational skills
• Strong time management skills
• Ability to maintain calm composure in high-pressure or stressful situations
• Ability to understand, analyze, and streamline complex processes into streamlined documents
• Ability to represent the school credibly with a friendly, positive Christian attitude

PERSONAL CHARACTERISTICS

• Exhibits the highest level of Christian integrity his/her life reflects Christ-like morals, behavior, attitude, and leadership
• Integrates faith and prayer in the performance of job duties
• Ability to articulate their Christian faith
• An active member of a Christian church; Missouri Synod preferred
• Active in the Christian community and supportive of the statement of beliefs of Orange Lutheran High School

PHYSICAL REQUIREMENTS

• The employee is frequently required to sit for extended periods, view a computer monitor, speak clearly, and hear accurately
• The employee is required to stand, and move about the campus; Must have the ability to summon help, direct and supervise the removal of students to a safe area in an emergency
• The employee must occasionally lift, push, pull, or carry up to 40 pounds, squat, kneel, or bend
• Specific vision abilities include near and far vision, and the ability to adjust focus

KEY COMPETENCIES

Knowledge

• Knowledge of effective use of multi-line phone system
• Knowledge of proper business telephone etiquette; familiarity with the principles of public relations
• Knowledge of Customer Relationship Management Software, Project Management Software, Mac and PC programs, Google Suite, Excel, and Apple Keynote preferred
• Knowledge of secondary education goals, structures, administrative duties, and communication standards

Skills and Abilities

• Strong written and verbal communication skills
• Superior keyboard skills with a typing speed of 60 words per minute
• Accurate record-keeping skills
• Organizational skills
• Strong time management skills
• Ability to maintain calm composure in high-pressure or stressful situations
• Ability to understand, analyze, and streamline complex processes into streamlined documents
• Ability to represent the school credibly with a friendly, positive Christian attitude

PERSONAL CHARACTERISTICS

• Exhibits the highest level of Christian integrity his/her life reflects Christ-like morals, behavior, attitude, and leadership
• Integrates faith and prayer in the performance of job duties
• Ability to articulate their Christian faith
• An active member of a Christian church; Missouri Synod preferred
• Active in the Christian community and supportive of the statement of beliefs of Orange Lutheran High School

PHYSICAL REQUIREMENTS

• The employee is frequently required to sit for extended periods, view a computer monitor, speak clearly, and hear accurately
• The employee is required to stand and move about the campus; Must have the ability to summon help, direct and supervise the removal of students to a safe area in an emergency
• The employee must occasionally lift, push, pull, or carry up to 40 pounds, squat, kneel, or bend
• Specific vision abilities include near and far vision, and the ability to adjust focus