Account Supervisor, Client Leadership

Job Description:

**Must be located in PST for client collaboration**

We are looking for a dynamic, enthusiastic Account Supervisor to lead one of our internal client teams and forge client relationships with our client, a leading creative software company based in San Francisco. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve.

Overview:

The Account Supervisor serves as a strategic leader and key point of contact between the agency and its clients. This role is responsible for overseeing the day-to-day management of client accounts, ensuring the delivery of high-quality work, and driving business growth. The Account Supervisor plays a crucial role in aligning client goals with agency capabilities, managing cross-functional teams, and fostering strong client relationships. The Account Supervisor will report into an Account Director for client support and escalation as well as career counseling and growth.

Key Responsibilities:

• Lead client projects and forge relationships across the business both internally and with clients
• Lead teams through small to large scale initiatives with oversight of day-to-day tasks
• Act as the liaison between clients and internal teams, ensuring clear communication and seamless execution of campaigns and projects
• Manage timelines, schedules, and deliverables to ensure projects stay on track and meet deadlines
• Prepare meeting agendas, recaps, status reports, and other client-facing documentation
• Monitor project budgets and assist with billing, estimates, and tracking expenses
• Partner with creative and production teams to ensure integrated campaign delivery
• Demonstrate strong presentation and effective communication skills

Additional Requirements:

• Our client is a leading creative software company based on the West Coast; therefore, you must work PST hours, regardless of your location
• Must be adaptable, ready to roll with the punches, wear multiple hats, and help build processes where they may not currently exist
• A consultative approach to client management is essential. This is not just an order-taking role
• Enthusiasm is a must! We're working with a major tech client on a new and evolving engagement. While not everything is ironed out yet, we're having a great time and looking for team members who share that positive, collaborative energy

Additional Information

The anticipated base salary range for this position is $68,000 - $110,400. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. 

Benefits available with this position include: 

• Medical, vision, and dental insurance, 

• Life insurance, 

• Short-term and long-term disability insurance, 

• 401k, 

• Flexible paid time off, 

• At least 15 paid holidays per year, 

• Paid sick and safe leave, and 

• Paid parental leave. 

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. 

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.  #LI-RB1 #LI-Hybrid

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