Account Manager

Since 2012, Rightsline has been revolutionizing rights and royalties management with its leading IP Commerce SaaS platform. Trusted by global innovators like Disney, Amazon, Spotify, and the NFL, our solutions empower rights holders to maximize portfolio value, reduce risk, and increase profitability. Serving industries from media and entertainment to life sciences, our scalable platform combines advanced analytics, business process outsourcing, and decades of expertise to tackle the most complex rights and royalties challenges.

With over 300 employees across multiple regions, including the United States, Canada, the United Kingdom, and India, Rightsline fosters a dynamic, collaborative environment where innovation thrives. We’re passionate about creating smarter solutions, encouraging personal growth, and celebrating creativity. Join a team that offers competitive benefits, a supportive workplace, and the opportunity to lead the future of intellectual property management.

Welcome to a world of less data entry and more data integrity. Welcome to the Rightsline reality!

The Position

As an Account Manager at Rightsline, you will lead the charge in driving revenue expansion and long-term customer loyalty and retention. You will be responsible for leading expansion strategies—including upsells, cross-sells, and migrations—ensuring high retention rates and driving exceptional Net Revenue Retention (NRR) performance across our global customer base.

Status: Full-Time Opportunity – Our recruitment team is actively seeking candidates for this open position. 

**We are looking to fill this role in a remote environment**

 What you will do:

• Own all commercial outcomes within the existing customer base, including renewals, upsells, cross-sells, and multi-product expansion.
• Deliver quota targets through structured expansion plays including whitespace mapping, discovery, and multi-product attach strategy.
• Establish renewal forecasting rigor, commercial predictability, and a consistent engagement cadence.
• Strengthen executive relationships with key customer stakeholders and serve as escalation point for commercial risk.
• Collaborate closely with Customer Success to align customer outcomes to commercial expansion motions 
  

Success Metrics:

• Expansion ARR (upsell & cross-sell)
• Multi-product attach rate
• Forecast accuracy and pipeline discipline
• Executive relationship depth and engagement coverage

What you will bring to the role: 

• 10+ years of progressive Account Management or commercial leadership experience in B2B SaaS.
• Proven track record of owning quota and expanding accounts through structured expansion frameworks.
• Deep experience navigating enterprise deals, multi-product selling, and complex negotiations.
• Experience working closely with CS, Product and Inside Sales teams.
• Thrives in PE-backed, metrics-driven, execution-focused environments.
• Regular travel required (20-30%)
  

Compensation: 

• Competitive Base Salary: At Rightsline, we offer a competitive package that reflects the unique skills, experience, and certifications you bring to the role. Your starting point within this range will be determined by your niche expertise, collaborative initiative, and specialized skill sets you bring to our team. In addition to these variables, we also take into consideration internal equity and regional labour markets to ensure our offers remain fair, balanced, and aligned with our evolving team’s needs.
  
• Comprehensive Health & Wellness: A competitive benefits package covering health, dental, and vision to support you and your family.
• Building Your Financial Future: A RRSP/401K Match Program to help you reach your long-term savings goals.
• Career Growth Opportunities: Continuous learning and career growth opportunities.
  

The Rightsline Advantage

At Rightsline we encourage inclusiveness, purpose and innovation. We offer flexible work hours, birthdays off, alternating 4-day work weeks, one-time home office allowance, unlimited vacation time, team socials, happy hours and career progression in a high growth environment. 

• Rightsline was the very 1st cloud-based rights and contract management platform, so we’re used to innovation. We’re also used to incredible growth if you’re into that sort of thing. 😉
• You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that’s been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
• You’ll often hear “Yes, let’s try that!” and then have the chance to execute your ideas.
• You will grow more here than you would at any other company. That’s a promise.
• A People First Company - 4.2 rating on Glassdoor

Our 4 Stage Recruitment Process

1. Review - We review applications and screen based on a variety of criteria
2. Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity
3. Interview - We will conduct 2-3 stages of interviews via Zoom
   
4. Offer - We will make an offer to the candidate that we feel would excel most in the role.

**Please be advised that only those candidates selected for interviews will be contacted, and references will be requested for those candidates selected in the final interview stage.**

Equal Employment Opportunity

Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.

If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply Today

If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.