Account Manager, Creative Agency

About Saylor

Saylor is an LA-based creative agency for entertainment brands and brands who seek to entertain. We are an office filled with passionate people who love to work together to develop authentic, sharable content that inspires fans across the internet. We represent a wide range of clients including Netflix, Disney, Amazon, Hulu, Paramount+, and more.

We’re a close-knit team of creatives who value collaboration, quality of work, innovation, and most importantly: being social. In the office, we aim to create a supportive environment where individuals are encouraged to work together to problem-solve for our clients. 

Position Overview
Saylor is looking for an Account Manager to play a crucial role in fostering strong client relationships, managing projects from conception to execution, and ensuring the successful delivery of campaigns/content. To do so, they will collaborate closely with internal teams, including Strategy, Creative, and Production. 

The ideal candidate will have a passion for creativity, excellent communication skills, and a proven track record in client management and project coordination within the marketing or advertising industry. We are looking for a true team leader with the ability to work both collaboratively and autonomously. 

Location and Salary
This is a full-time, contract-to-hire position with an hourly rate of $40-$50 per hour based on experience. This role is based in Los Angeles, CA. There will be occasions when in-office presence, at either our Echo Park HQ or a client’s office, is required based on the needs of specific accounts.

Responsibilities

• Serve as the primary point of contact for clients, understanding their needs, objectives, and expectations.
• Build and maintain strong, long-lasting client relationships through regular communication and proactive account management.
• Collaborate with clients to develop, enhance, and refine comprehensive briefs, ensuring a clear understanding of project requirements, goals, and timelines.
• Coordinate with internal teams, including creative, strategy, and production, to develop and execute client campaigns that meet or exceed expectations; elevating creative where possible. 
• Manage project timelines, budgets, and resources effectively to ensure timely delivery and optimal utilization of agency resources.
• Provide strategic guidance and insights to clients, leveraging industry trends and best practices to drive campaign success.
• Conduct regular performance reviews and provide clients with detailed campaign reports, highlighting key metrics, insights, and recommendations for optimization.
• Stay abreast of industry developments, emerging trends, and competitor activities to identify new opportunities and challenges for clients.
• Act as a brand ambassador for the agency, actively promoting our services and capabilities to existing and potential clients.
• Write SOW documents and craft budgets for projects, understanding resource allocation 

Qualifications

• 5+ years of professional experience in agency account management—specifically experience supporting clients across the gaming industry, including hardware vendors, game developers, and/or mobile gaming
• Background and affinity for genre entertainment spaces, including sci-fi, anime, fantasy, and animation
• Able to effectively communicate with clients with minimal oversight 
• 1+ years of experience managing a team (preferably with remote workers)
• Excellent written and verbal communication skills including the ability to make recommendations to our client partners based on their goals and industry best practices
• Experience building and presenting campaign briefs and wrap decks. Comfortable speaking to the social/digital executions
• Desire to be in a highly visible and cross-functional role. With exposure to senior clients through nearly every internal team, from social to strategy to creative
• A positive attitude and growth mindset
• Demonstrated experience leading marketing campaigns from start to finish
• Deep knowledge of social media best practices
• A passion for leading and developing new talent 
• Strong analytical skills and ability to translate data into actionable strategy
• Advanced presentation skills

Benefits
We offer a competitive salary, health insurance, 401k, generous vacation, and great opportunities for growth within the company.

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Saylor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.​​ Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.