Account Manager (Middle Market - West Coast)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

We are seeking a dynamic and detail-oriented Account Manager to support our Account Directors in managing large (300+ employees) and complex client relationships. This role is pivotal in executing strategic initiatives, fostering strong client and broker relationships, and driving year-over-year retention and growth.

Key Responsibilities:

• Collaborate with Account Directors to implement client strategies and ensure successful outcomes.

• Build and maintain strong relationships with clients and brokers to support retention and growth.

• Provide expert administrative support and guidance to client constituents.

• Deliver insightful reporting and analysis to inform client decisions.

• Monitor market trends and identify competitive opportunities.

• Maintain accurate and up-to-date client records.

• Participate in and/or lead client meetings as appropriate.

• Partner with internal teams (underwriting, sales, operations, analytics, etc.) to ensure client needs are met.

- 4-6 Years of Industry Experience

- Strong understanding of health plan market (Group Health Insurance)

- Strong knowledge of Excel functionality for reporting and data analytics.

- Proficiency in Microsoft Office, TEAMs and PowerPoint

- Exceptional communication skills

- 20% Travel required

- Self-funded Health plan experience

- Experience working with public entities

- Health & Life Insurance License

- Bilingual (Spanish)

Bachelors Degree or equivalent work experience (HS diploma + 4 years relevant experience)

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.