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Veritiv Corporation

Account Manager- CorruKraft

Posted 16 Days Ago
Be an Early Applicant
In-Office
Buena Park, CA
Mid level
In-Office
Buena Park, CA
Mid level
The Account Manager is responsible for managing customer relationships, inventory, performance improvements, and ensuring high customer service levels. They oversee order flow, invoicing, and troubleshoot product issues while identifying profit improvement opportunities.
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Job Purpose:

Job Responsibilities:

Additional Responsibilities & Qualifications:

CorruKraft is seeking an experienced Account Manager. Do you have an entrepreneurial spirit and a desire to contribute to a growing business with unlimited upside potential?  This is an exciting opportunity for an entrepreneurial candidate who wants to belong to something special… a chance to grow with a business through multiple stages of unlimited growth. 

  • This position will report to the: Sr. Sales Representative
  • Travel Requirement: if and when needed
  • FLSA Status: Exempt

What You’ll be Responsible For in this Role

An excellent career opportunity currently exists in our CorruKraft for an Account Manager. The Account Manager will provide key relationship management, account management, inventory management, and performance improvement services for our customers who are serviced from CorruKraft.  The Account Manager operates as the lead point of contact for any and all matters specific to your assigned customers and developing and improving strong customer relationships to ensure contract renewal. 

  • Manages account order flow, quoting activities, and reporting to ensure the highest levels of customer service while achieving efficiencies, cost reductions, and margin improvements.
  • Troubleshoots local service or product quality issues. 
  • Inventory Management – Works with Customers and Sales team to ensure inventory is adequate to service customer needs.
  • Oversees invoicing.  Moves invoicing discrepancies through to resolution.   
  • Resolves order, inventory, and delivery challenges by working with the customers and our customer service, purchasing, and warehouse teams to solve problems.
  • Engages with customers ahead of seasonal rollouts, new product introductions and process changes to ensure the highest levels of customer service and performance delivery.
  • Develops proposals and delivers sales presentations.
  • Identifies new opportunities for cost and profit improvements to manage overall account profitability.
  • Other related responsibilities required to achieve the highest levels of customer service, efficiency and profitability.   

Physical Agility 

  • Please refer to the Orora North America Job Analysis Report                          
  • Performs other duties and/or responsibilities as requested.

What We’re Looking For  

Minimum Qualifications:

  • A Bachelor’s degree in Business Administration, Professional Sales, Quality Management, Industrial Engineering or a closely related field.
  • Experience managing process improvements to improve customer service, efficiencies, cost reductions and improved profitability.
  • 3 years of experience in sales or marketing with business to business sales experience.
  • Strong Excel skills for heavy spreadsheet use in tracking, reporting, and following up.
  • Strong organization skills that allows the Account Manager to be aware of all sales and operations real time.
  • Multitasking with ease is a must, operating independently.
  • A strong customer service orientation with a desire to make contributions that solve problems and assist the customers in meeting their business needs.
  • Strong communications skills in a problem-solving orientation.
  • An ability to pleasantly influence all parts of the supply chain to deliver accurate shipments on time.
  • A car is required for some local travel.   
  • A passion to provide service and solve problems
  • Business Mastery
  • Integrated Leadership
  • People Development
  • Change Management
  • Intellectual flexibility & technical acumen

Reasonable Accommodations

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with us and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team for additional support and guidance.

                                       

What We Offer

Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families.

  • Medical
  • Dental
  • Vision
  • Group Life and AD&D
  • Voluntary Life and AD&D
  • Group Short-Term Disability
  • Group Long-Term Disability
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Profit Sharing and 401(k)
  • Paid Time Off

Equal Employment Opportunity

We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions.

Work Experience:

Education:

● No Education Preferences

What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits and 401k, paid time off, tuition reimbursement, and much more!

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Top Skills

Excel

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