Account Manager - ABC Enterprise

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Overview of the role

The Account Manager (AM) plays a critical and unique role at Euromonitor International. Their chief objective is to renew our largest contracts while providing increased value year over year to our clients. You will work with a variety of roles within our clients’ organizations ranging from globally minded executives to Managing Directors, information services teams, procurement and more within the US and Canada.

Working from a named list of Financial & Professional service clients within the F1000, Account Managers are expected to expand the value of our current partnerships by further entrenching our data and analysis with the user base – while still enjoying our entrepreneurial culture, commitment to work/life balance and generous vacation policy.

The Account Manager primarily wears three hats:

• The Client’s Go-To: Euromonitor has several resources designed to serve our clients. AMs serve as a hub for inbound requests and directing them to the right resource. Expanding our user base is critical to furthering the value of our deliverable and ensuring we meet our client’s goals. AMs educate users how to best leverage our services and how purchasing our various capabilities can expand that value. In addition to client interactions, there is a need to collaborate across roles and regions. It is necessary to partner & execute on a broader strategy with others including your Client Consultant, global counterparts, syndicated research, and key client stakeholders.
• EMI’s spokesperson: Spread awareness of our products and services throughout the client, obtaining as many stakeholders as possible to fully engrain our Services, and building champions who will support our renewals and relationship expansion.
• The AM will be negotiating renewals for meaningful subscriptions both large and small. The AM will need to create mutually beneficial agreements that ensure long term partnerships. Resourcefulness, flexibility, and creativity are key characteristics of interest.

Our team philosophy is to become our client’s strategic advisors: expanding clients understanding of international markets and building mutually beneficial relationships within our existing client base.

Key responsibilities

•  Product Knowledge
• Understand and succinctly explain Euromonitor’s databases as well as consulting capabilities, identifying why our solutions are a strong fit for the client.

• Client Organization Understanding
• Building relationships, creating a deeper network inside client organizations with consistent and proactive dialogue, including client meetings and/or travel with decision makers.
• Frequently challenge clients to constructively broaden their perspective

• Sales Process
• Responsible for securing contract renewals and an annual upsell target.
• Expanding our contacts beyond existing sources, developing a tailored value proposition for various teams and divisions within an organization.
• Presenting a benefit-led approach to engagement and basis for continued relationship building, including sales of new products.
• Able to use polite persistence & a varied cadence to engage tough to reach senior executives and identifying multiple avenues to assist/address obstacles in the sales process throughout the year.
• Negotiation & support of closing syndicated proposals

• Intangibles
• Ability to efficiently perform in role, achieving targets while taking advantage of our work/life balance culture
• Willingness to learn from colleagues with global backgrounds and diverse experiences
• Identify gaps in personal development for future growth, willing to work with management to customize your future growth opportunities
• Effective internal coordination and collaboration with the ability to influence across teams and responsibilities.

• Excellence in current role, goal oriented and consistently at or over target
• Minimum of 2+ years of sales experience, Bachelors required
• Experience working with F500 companies preferred
• Comfortable interacting with executives within various levels and functions
• Highly organized with excellent time management, managing numerous contacts including scheduling, follow up, and establishing frequent points of interaction.
• Strong communication, negotiation, and diplomacy skills
• Knowledge of consumer market trends and dynamics are preferable
• Ability to effectively collaborate with internal colleagues
• Willingness to travel quarterly for key client meetings

Why work for Euromonitor?

Our values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer.

Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

At Euromonitor International, we are committed to transparency and pay equity.  Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office.  The base salary range for this role is $62,200 to $76,400, based on experience and qualifications.  Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment.

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