As an Account Executive, you will manage customer relationships, drive sales, and improve customer experiences through collaboration and leveraging technology like CRM and AI tools.
One Kings Lane is a design-forward home destination built on the belief that great style should be both inspiring and accessible. We bring together thoughtfully curated furniture, timeless décor, and emerging trends to help customers create homes that feel personal, elevated, and lived-in. With a legacy rooted in storytelling and discovery, we partner with exceptional vendors, champion craftsmanship, and deliver an experience that sparks creativity at every touchpoint. At One Kings Lane, we don’t just furnish spaces, we help people shape the way they live. If you’re excited by innovation, inspired by design, and energized by building something meaningful, come be a part of the next chapter at One Kings Lane join our team and help shape the way people live.
As an Account Executive, you will sit at the center of One Kings Lane’s revenue engine—owning high-touch customer relationships, driving conversion, and ensuring a seamless end-to-end buying experience. This role is ideal for a consultative seller who combines product expertise with relationship-building to turn inbound interest into closed sales and long-term loyalty.
You will partner closely with merchandising, marketing, operations, and customer experience to deliver exceptional service across both retail and trade clients. You’ll guide customers through product selection, custom orders, pricing discussions, and project-based needs—balancing responsiveness with proactive outreach to drive repeat business and incremental revenue.
Beyond daily sales execution, you will leverage CRM tools, automation workflows, and AI-driven insights to prioritize opportunities, improve follow-up discipline, and enhance conversion efficiency. This is a high-impact role for someone who thrives in a performance-driven environment, enjoys building trust quickly, and takes ownership of revenue outcomes.
This position will report into Holden Miller - CFO.
What You’ll Do Every Day
- Serve as the primary point of contact for inbound customer inquiries, purchase calls, and product questions related to Euro Style’s furniture and collections.
- Guide customers through the buying process by providing expert product knowledge, design-forward recommendations, and comparisons that help close sales.
- Support trade clients, interior designers, and high-value customers with personalized service and project-based needs.
- Manage custom orders, special pricing requests, and order status updates to deliver a seamless end-to-end customer experience.
- Proactively follow up on inbound leads, abandoned quotes, and past purchasers to drive repeat business and incremental revenue.
- Conduct targeted outbound outreach to nurture relationships, re-engage customers, and upsell or cross-sell complementary products.
- Continuously identify opportunities to improve processes through automation, AI-assisted follow-ups, and data-driven customer segmentation.
- Coordinate with operations and logistics to track priority orders, resolve delivery questions, and escalate issues or claims as needed.
- Leverage CRM tools, automation workflows, and AI-driven insights to prioritize outreach, identify high-intent customers, and increase conversion efficiency.
What You Bring to the Role
- Proven ability to build trust quickly and convert inbound customer interest into closed sales.
- Strong consultative selling and communication skills, with a customer-first mindset and attention to detail.
- Experience handling custom orders, pricing discussions, and complex product questions.
- A proactive approach to driving revenue through follow-ups, outreach, and relationship management.
- Comfort working cross-functionally with marketing, operations, and logistics teams to resolve issues and improve outcomes.
- Experience using CRM tools to track customer interactions, manage pipelines, and prioritize outreach.
- Familiarity with AI-assisted sales tools, workflow automation, or data-driven prospecting strategies to enhance productivity and customer engagement.
- An interest in furniture, design, or home furnishings, with the ability to translate product features into customer value.
What’s in it for you?
- Joining CSC Generation isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer:
- Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
- AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.
- Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
- Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies
What our interview process looks like:
- 📞 Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce CSC.
- 🧠 Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution.
- 💬 Step 3: Participate in deep-dive interviews with CSC leadership focused on your experience, product mindset, and operational thinking.
- 📩 Step 4: Offer. We’ll move fast for the right candidate.
For US-based candidates, this posting is intended for candidates that reside in the following states:
AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].
Top Skills
Ai-Assisted Sales Tools
Automation Workflows
Crm Tools
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