Account Executive

Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 750+ team members (“Inkers”), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and that’s important to all Inkers - no matter what role they’re in.

Overview:

• Workstyle: This is a remote position; however, to be eligible for hire, candidates must reside in a state where Custom Ink is registered to do business as an employer. Eligible states currently include:

  • AZ, CA, CO, CT, DE, DC, FL, GA, IL, KY, MA, MD, MI, MO, MS, NC, NH, NJ, NY, OH, PA, SC, TX, UT, VA, VT, WA

• Reports to:

• Travel Expectations: Willingness to travel (10-20%) for key client meetings / events. Additional travel will be determined by business needs and may include occasional trips for key meetings, collaboration opportunities, or area-connected events.

• Physical Requirements/Demands: This is a primarily sedentary, home-based role that requires the ability to remain in a stationary position for extended periods while working at a computer. The role involves regular use of standard office equipment, such as a computer, keyboard, mouse, and telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Application Period Disclosure: We are accepting applications for this role for the next 48 hours. We encourage interested candidates to apply as soon as possible for full consideration.

About Us:
Swag.com is a dynamic e-commerce platform that helps businesses “Shop, Store & Ship” high-quality branded merchandise, swag boxes, and company stores. Now part of Custom Ink, Swag.com strengthens the company’s ability to serve enterprise clients through tech-enabled solutions and streamlined fulfillment. With curated products and a user-friendly experience, Swag.com brings a fresh, efficient approach to the promotional products space—complementing Custom Ink’s mission to help people feel connected through custom gear.

What we’re looking for: 

As an Account Executive on our team, you’ll represent a brand that’s positioned for scale, innovation, and customer impact. You will be responsible for identifying, developing, and closing new business opportunities with mid-market and enterprise companies. You’ll manage the full sales cycle, from prospecting to close, working closely with marketing, customer success, and product teams to ensure a seamless new customer experience. You will be a key driver of revenue growth and will play a major role in expanding Swag.com’s footprint in target verticals. To be successful in this role, you’ll need:

• 3-5+ years of B2B sales experience, ideally in SaaS, services, marketing tech, or promotional/merchandising space.

• Proven track record of meeting or exceeding quota in a mid-market/enterprise sales role.

• Comfortable working in high-volume ecommerce orders and managing complex sales cycles (15-30 days).

• Strong consultative selling skills; ability to develop customized solutions based on client needs.

• Excellent communication, presentation and negotiation skills.

• Comfortable using CRM (HubSpot preferred) and sales productivity tools.

• Self-motivated, results-oriented, and able to thrive in a fast-paced environment.

• Experience working with marketing, brand, or events teams is a plus.

What you’ll do: 

As an Account Executive, you will:

• Prospect and generate leads via outbound (calls, emails, social) and inbound, targeting mid-market to enterprise companies (typically 100-1000+ employees).

• Qualify opportunities, uncovering customer needs, business challenges, branding/marketing goals and swag/merchandise programs.

• Present Swag.com’s value proposition (bulk swag, swag boxes, curated items, giveaway, kitting, inventory, and support) and articulate how our solutions deliver ROI, brand impact, and operational efficiencies. 

• Manage full sales cycle: discovery, solution design, cart creation, negotiation, close & hand-off to implementation/customer success.

• Collaborate with internal teams (marketing, operations, product, fulfillment) to ensure client requirements are met, timelines adhered to, and repeat business is maximized.

• Achieve and exceed revenue quotas, track pipeline in CRM (e.g., HubSpot) and provide accurate forecasts.

• Build and maintain a strong personal network of decision-makers (CMO, Director of Marketing, Events, HR, Procurement) in target industries (e.g., Tech, SaaS, Event/Experiential).

• Leverage case studies, success stories and build new ones—including ROI examples for clients using Swag.com.

• Represent Swag.com at industry events, trade shows, and conferences (as needed) to generate leads and maintain competitive awareness.

• Maintain deep product/industry knowledge—stay ahead of swag/trend markets, promotional product innovations, customer gifting/merch strategies.

How you’ll be measured: 

• Pipeline development and progression (e.g., 100+ qualified opportunities within 90 days)

• Closed-won deals and revenue attainment vs quota

• Client retention and repeat business within book of accounts

• CRM hygiene and forecast accuracy

• Internal collaboration and cross-functional engagement

How you’ll make a difference: 

As an Account Executive at Swag.com, you’ll help companies bring their brand to life through high-impact merchandise programs. You’ll be on the front lines of business growth—owning the full sales cycle from outreach to close—and playing a pivotal role in expanding our footprint across mid-market and enterprise accounts. Your consultative selling skills, customer-first mindset, and passion for branded experiences will help companies deliver memorable moments through swag that inspires and delights.

Compensation: 

We are committed to providing pay transparency and equitable compensation.

• For this salaried, exempt position, the OTE range is $120,000-$169,000. Placement within the range is determined by a variety of factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members. 

The perks! 

• Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays. 

• Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being. 

• Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners. 

• Family-Friendly Benefits: Up to 12 weeks of fully paid parental leave for birthing parents and 6 weeks for non-birthing parents, plus adoption assistance and family-building benefits

• Financial Wellness: Plan for the future with a 401(k) retirement plan with company matching, complimentary life & AD&D insurance coverage, and access to financial planning resources. 

• Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.

CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.

Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.