The Account Executive will prospect new accounts, build a pipeline, drive revenue, and maintain client relationships, focusing on Contact Center and CRM solutions.
About Us:
Account Executive JOB DESCRIPTION – EAST
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients, specifically, Contact Center and CRM solutions. We are looking for an Account Executive (AE) to prospect and land new accounts for PTP. The AE would operate as the lead point of contact for any and all matters specific to new accounts located in the East. Primary goals consist of:
- Prospect new accounts
- Build a strong pipeline
- Drive revenue
PTP is a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Build a pipeline of qualified opportunities
- Drive revenue by landing new accounts for PTP
- Develop and maintain trusted client relationships with stakeholders and executive sponsors
- Orchestrate the proposal development process
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Provide CX thought leadership around improved business solutions
Requirements
- 5+ years of sales experience, with 3+ years selling Contact Center or CRM solutions
- Proven work experience as an Account Executive
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience with large Salesforce Service Cloud or Genesys Contact Center implementations
- Experience selling professional services
- Proven ability to juggle multiple complex opportunities at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
- Willing to travel, 40% at minimum
We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
Top Skills
Genesys Contact Center
Salesforce Service Cloud
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Commercial Named Account Executives manage customer relationships for mid-market clients, focusing on sales, pipeline development, and collaboration with cross-functional teams.
Top Skills:
AIDevsecops PlatformGitSaaSSoftware Development Tools
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Enterprise Growth Account Executive is responsible for selling SaaS products to enterprise accounts, managing a pipeline, and ensuring exceptional sales experiences for customers.
Top Skills:
SaaS
Social Impact • Software
The Regional Account Executive is responsible for leading the full sales cycle, managing relationships with public sector clients, and executing a go-to-market plan for their territory, including significant travel for in-person sales efforts.
Top Skills:
GongLinkedInOutreachSalesforceZoominfo
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
