Account Director

The Dynata Account Director role exists to drive profitable and sustainable business growth for our most important clients so that the clients would not consider taking their business elsewhere.  We adopt a strategic and disciplined approach to managing accounts and set and follow a fruitful long-term account strategy that is measurable and can be used to track the success of the portfolio. We are the expert on the client and know what they need before they do.

RESPONSIBILITIES

• Master Dynata products, services, pricing, and how to apply these to satisfy client needs and fulfill project requirements
• Leverage data to analyze, plan and forecast assigned accounts.
• Manage assigned accounts, utilizes knowledge to support the customer with Dynata products
• Seek competitive insights and intelligence to inform the company of challenges and opportunities in the marketplace
• Conducts discovery calls with decision makers and influencers
• Qualify accounts to determine fit for the business and effective use of company resources
• Partners with internal stakeholders to achieve successful client interactions and project outcomes
• Work closely with Sales leadership to ensure account strategy is aligned with company goals and objectives

SKILLS AND ATTRIBUTES

• Strong Client Relationship building skill
• Ability to quickly manage a pipeline
• Excellent communication skills (both verbal and written)
• Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint
• Expert at discovery and understands the client’s needs beyond the details of a quote and leverages knowledge to uncover additional needs we can meet.

EDUCATION AND EXPERIENCE

• BA/BS degree or equivalent preferred
• Experience working with a CRM (e.g., salesforce or BOS), and web conferencing software (GoToMeeting or WebEx)
• 4 years of account management, inside sales experience

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

The salary range for this position in is $100K-$125K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time status.