Account Director

As our Account Director, you will…

Dive into the heart of our client services team and lead the charge! We're seeking a passionate and strategic Account Leader to forge powerful, lasting relationships between our clients and our agency team. You'll be the go-to problem solver working across a range of channels and driving results in a high growth business. Imagine: collaborating with a brilliant team, flexing your industry expertise, and seeing your ideas come to life in a fast-paced, high-energy environment. If you thrive on building connections and crafting impactful solutions, this is your moment!

Be Accountable and Responsible

• Regular assimilation of business, customer, and marketplace insights into the development of strategies and marketing programs that span traditional and digital Life Sciences/Pharma channels, with extension to Media, Analytics, and MarTech
• Efficiently and effectively balance the dual expectations of the agency and our clients 
• Maintain consistent and regular communication with client teams to share progress, creative campaigns, and deliverables to ensure we are on strategy, on time, and on budget
• Guide clients by educating them with strategy, ideas, trends, and thought leadership 
• Create and build relationships with clients to deliver on the overall needs of the client and agency
• Sign off on internal agency materials for reporting to the client 
• Grow business by utilizing experience to identify additional business needs and implement solutions 
• Leverage experience and capabilities to partner with internal team and craft strategic creative solutions for clients
• Incorporate senior staff from other departments as project objectives or issues warrant 
• Manage and grow a team as a mentor and trusted advisor to the account team. 

These are the qualifications we’re looking for

• Bachelor’s degree or equivalent experience
• 8-10 years of account management experience at an advertising agency or similar
• Life Sciences/Pharma experience and understanding of the MLR process, in HCP and/or DTC spaces
• Strong background with strategic ideation, tactical activation, and financial management
• Superior professional communication and presentation skills and thrives in a fast-paced environment 
• Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies
• Advanced client management skills, especially as it relates to expanding business within existing clients
• Commitment to the client, attention to detail, and strong problem-solving ability 
• Managerial experience of at least 1 direct report

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At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.