Account Director, Hospitality - Brand Consulting

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

The CAA Brand Consulting Account Director - Hospitality will lead the development and management of Olympics hospitality programs across key brand consulting clients. This role will drive the strategy, oversight, management and execution on the usage of all tickets and hospitality-based programming. They will be responsible for overseeing the allocation of all sponsorship hospitality assets ensuring equitable distribution across all key stakeholders including executives, employees & customers. The candidate will interface day to day with the client and will work cross functionally with internal/external vendors, clients, agencies and properties throughout the Olympics ecosystem.

Responsibilities

• Lead day-to-day management of Olympics hospitality programs, serving as a primary client and property contact and owning project plans, timelines, and asset tracking

• Plan and execute hospitality programs end-to-end, partnering with internal teams, clients, and external agencies

• Provide proactive recommendations and POVs tied to client business and brand objectives, influencing decision-making

• Manage multiple workstreams or full programs, including budgets and internal processes (Legal, Finance, Procurement)

• Develop and deliver clear, compelling communications and presentations for internal and external stakeholders

• Continually improve the end-to-end client experience, ensuring that all attendee touch points across the entire event life cycle are delivered with the highest level of quality and consistency

• Interact with senior-level, C-suite executives with the goal of helping the client retain, deepen relationships, and show appreciation for their existing clients

• Ensure efficiencies are established & followed for all pre-planning, management, and implementation for events including vendor vetting and selection, contract review and negotiation and requisite event activation plans and supporting communication documents (i.e., Project Plans, Event Overviews, Event Guides, Recaps, etc.)

• A moderate amount of domestic event travel will be required throughout the year, including nights and weekends

• Mentor junior team members, fostering collaboration and best practices

Qualifications

• 8 -10+ years of relevant experience including managing Olympics hospitality programs

• Must have hospitality experience and/or previous experience working at an experiential agency.

• Able to prioritize multiple projects with ease, manage deadlines, coordinate key timelines and perform under pressure with strong attention to detail

• Not afraid to “pitch in”, “roll up your sleeves” and get it done. You take initiative. No task is too big or too small

• A solid understanding of how to plan and orchestrate engaging events in a scalable way

• Ability to be flexible, adaptable, and confident with ambiguity while course correcting based on evolving decisions and circumstances

• Demonstrated experience in positions requiring discretion, judgment, tact, and poise and you are absolutely reliable and trustworthy

• Ability to travel and be on site at events, outside normal business hours on an as needed basis

• Strong people management and mentorship experience

• Proven stakeholder management and strong influence skills

• Strong on-site execution experience and oversight of multiple vendors

• Willing to work non-traditional hours including weekend/holiday travel

• Strong fiscal approach with excellent budget management and forecasting skills

• Proven ability to drive strategic vision and business growth

• Strong negotiation skills

• Exceptional verbal and written communication skills

• Strong PowerPoint & Excel

• Exceptional attention to detail

• Ability to balance and progress multiple projects and project components at one time, on tight timelines

• Bachelor’s Degree in Business, Marketing, Communications, or similar discipline preferred

Location

This role will be hybrid based in the Los Angeles or New York office.

 

Compensation
The annual base salary for this position is in the range of $115,000 - $165,000. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please speak with a CAA Recruiter to learn more.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.