Responsible for commercial collections and billing tasks: process denials/appeals, manage accounts receivable aging, contact payers, process insurance mail and calls, achieve collections goals within 180 days, follow departmental policies, and collaborate with clinics and supervisors to resolve payer issues and improve processes.
Account Coordinator/Commercial Collector
Grow Your Career. Make a Difference. Thrive in Outpatient Care.
Looking to build a meaningful career as an Account Coordinator/Commercial Collector? At CORA Physical Therapy, we empower our employees with tools and support - so you can focus on what really matters: patient care. Join a team that’s redefining what it means to serve others and grow your purpose. This is a full-time, remote position. Candidate must be located in WI, TN, KY, FL, NC, SC, IL, VA, TX, or GA.
Why Choose CORA
- Competitive Pay - Your skills and dedication are recognized.
- Time Off - Generous paid time off that grows with tenure and paid holidays.
- Full Benefits Package - Medical, dental, vision, disability & life insurance.
- 401(k) Program - Invest in your future.
- Tuition Reimbursement - Continue your education without the burden.
- Professional Development – Internal career growth
What You'll Do
As an Account Coordinator at CORA, you’ll:
- Process denials and appeals to payers within payer-established timeframe
- Ensure timely collection of monies following standard procedures
- Review Accounts Receivable detailed aging every six weeks for assigned payer(s); contacting insurance companies on accounts with denials or accounts with no response
- Process incoming mail from insurance companies weekly
- Process denials weekly and work denial list every 6 weeks
- Process incoming calls from insurance companies
- Achieve goal of insurance payments within 180 days from date billed
- Follow established guidelines in regards to productivity, accuracy and adherence to departmental policies and procedures
- Identify potential process improvement opportunities in an effort to meet or exceed established goals and objectives
- Notify Account Supervisor of payer issues and follow up to ensure resolution
- Work collaboratively with clinic and payers
- Understand and follow all company policies and procedures
- Perform any other duties as directed by the supervisor
What You’ll Need
- Minimum of high school diploma required
- Minimum of one year of experience in Billing/Collections or Healthcare
- Proficient in data entry and management
- Conveys positive professional image
- Has demonstrated strong time management and organizational skills
- Has demonstrated effective verbal and written communication skills
- Good problem-solving skills with high attention to detail
- High level of personal integrity, reliability and honesty
- Has ability to work effectively in teams and autonomously in a fast-paced environment
- Proficient with Microsoft Office Suite
Who We Are
CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.
Apply today to become an Account Coordinator with a team that sees the best in you.
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.
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