Purpose and Scope
All Limited Administrative Coordinators working with Side agents are expected to deliver exceptional service, which includes monitoring communications and responding promptly during standard business hours. Side's platform enables Administrative Coordinators and our service team to offer expanded services beyond what is traditionally available to agents, ensuring a superior and seamless experience.
Certification
All Administrative Coordinators servicing Side agents are Side Certified. This designation confirms that each Administrative Coordinator has completed comprehensive training on all technology platforms utilized at Side and is held to the highest standards of client service and professional excellence.
Listing Services
Partner or Associate to notify Admin TC of seller’s details in writing on the appointed form to create the exclusive listing agreement and all associated disclosures (forms from document library). Admin TC to then confirm owner(s) of public record, download and upload proof to the Side app. Admin TC to create and circulate final documents for execution via DocUSign. Admin TC to upload final executed agreements and disclosures into Side App/Compliance Review.
If we represent the seller, Admin TC to coordinate obtaining Offering Plan & Financials from the seller or purchase from the management company
Admin TC to enter listing information, including all digital assets, into the RLS and/or MLS.
Admin TC to create a transaction memorandum (deal sheet) to send to the other agent and both attorneys.
Admin TC to follow up with the attorney to ensure attorney has all documents necessary to produce a fully executed contract (includes due diligence materials).
- Admin TC to provide redlining assistance, upon request.
Sale Services
Partner or Associate to notify Admin TC of deal details in writing on the appointed form.
Admin TC to create (or complete listing agent’s version) a transaction memorandum (deal sheet) to send to the other agent and both attorneys.
Admin TC to collect and upload all required documents into Side App/Compliance Review Tool as they receive fully executed items.
Admin TC to contact the buyer's lender (or agent if we rep the seller) to schedule appraisal/obtain appraisal date/time. Agents are encouraged to attend to ensure all findings are disclosed
Admin TC to continuously connect and follow up with lender/attorney/agent to make sure all parties are on the same page and tasks are completed on time.
Admin TC to obtain final financing approval documents for closing and send to attorney (if we represent the buyer).
Admin TC to order home warranty, if applicable.
Once clear to close has been received from attorney, the Admin TC to coordinate the following:
Confirm closing date with attorney
Schedule final walk-through
Arrange keys for closing
Request broker demand to be sent to attorney once closing is scheduled
Co-op/Condo (Buyer Rep)
Admin TC to work with agent and purchaser to collect materials to build the board package.
Admin TC to enter information into BoardPackager or onto to Board-required documents otherwise for agent’s review.
Admin TC to coordinate delivery of board package to the board.
Admin TC to coordinate buyer’s board interview once scheduled.
- After board approval, Admin TC to contact managing agent to get approval or denial letter.
What would make you a strong fit for the role?
3+ years as a Transaction Coordinator or Administrator
Hands on Transaction Coordinator experience in NY required
2+ years in a remote setting
Ability to multi-task
2+ years in Real Estate industry
Real Estate License required
Experience in creating Board Packages and managing the process from beginning to end
Strong knowledge and experience with Co-Op transactions
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