10809 - Systems Analysis and Verification Engineer

Purpose: 

The Systems Analysis and Verification Engineer position is centered on the implementation and support of Telematics and Connectivity Services solutions through effective analysis and testing. This role is vital in ensuring that technology solutions meet business needs by working closely with stakeholders to understand requirements and identify enhancements that streamline business processes.  

As a member of the Connect Mobility Center Development Department, you will collaborate across various organizational levels and teams. Your primary responsibilities will include documenting and developing solutions in the Telematics domain, enabling efficient business operations while ensuring quality testing and audit support. You will also collaborate with vendor partners to provide day-to-day guidance and prioritize tasks. Your efforts will significantly contribute to the timely and successful delivery of comprehensive end-to-end systems and integrated processes, aligning with the strategic objectives of our enterprise solutions. 

Essential Functions: 

Following are the key activities required to be performed by this role: 

• Lead business requirement discussion with business stakeholders and relevant departments to understand the business requirements, design the business solutions and map them to technical functionalities. 

• Responsible for gathering, analysis, translate, design & documenting business requirements into appropriate business requirement documents & detailed functional specification. 

• Conduct gap analysis on processes to identify improvement opportunities and propose and evaluate alternative solutions that will fulfil the business needs. 

• Manage and conduct Business User Acceptance Test includes deliver test strategy, test plan, test case and exit report. 

• Work collaboratively with Product teams to translate telematics feature specifications/requirements into high-quality, timely deliverables as a strong hands-on QA member in telematics product validation activities. 

• Work with multiple stakeholders to design test strategies, test plans, and test cases from requirements, design documents, and specifications for testing connected car telematics platforms. 

• Estimate test case writing and execution efforts and keep track of progress. 

• Test case authoring and holding test case reviews with stakeholders. 

• Execution of test cases, including functional, smoke, regression, and integration tests. 

• Expected to research and analyze the product features being tested. 

• Expected to actively participate as a team member in the elaboration of user stories, and associated acceptance criteria. 

• Expected to review User Interfaces for consistency and functionality. 

• Responsible for the creation and execution of test plans with the goal of discovering bugs/quality issues within the software. 

• Responsible for recording test progress and results, as well as assist in analyzing the testing metrics to determine systemic issues, trends, categorization of escaped defects, etc. 

• Reporting, tracking, validating, and closing defects. 

• Recording test results and reporting them. 

• Participation in daily scrum meetings. 

• Support our processes by keeping track of and gathering metrics on all testing activities. 

• Production issue tracking, troubleshooting activities, ticket creation and maintenance, ticket assignments, as well as vendor follow-up. 

• Support testing efforts by engaging in troubleshooting and provide solutions to issues 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Basic Requirements:

• Bachelor's Degree or equivalent experience 

• 5 – 7 years of systems analysis, quality assurance or project IT experience 

• At least 5 years of experience in designing and writing specs for the business systems and functional testing 

• Will work with the team to determine product quality and release readiness standards. 

• Must demonstrate the ability to work with various QA/Testing tools and technologies.  

• Experience with Web, Web Service/API, and Mobile software applications testing required. 

• Demonstrated effective leadership and timely communication skills in a fast-paced environment. 

• The ability to work effectively under extreme time constraints and deliver against critical deadlines. 

• Understanding of customer schedule and requirements, as well as the technology and product development necessary to carry out the program to meet customer expectations. 

• Must have strong communication skills, with the ability to interact with both technical and non-technical resources. 

• The ability to influence others and collaborate with various stakeholders while maintaining an executive presence. 

• Experienced with entire Software Development Life Cycle (SDLC) for solution delivery  

• Excellent organizational and communication skills. 

• Proficiency in all Microsoft products including MS Project, Word, Excel, and PowerPoint, Visio and Confluence. 

• Data Analysis Skills (e.g., SQL data extraction, Exporting to MS Excel, data manipulation, Report Formatting, and analysis)  

• Experience with automotive industry a plus 

Salary Range - $83,940 to $120,032