Jobs at Universal Music Group

Provide administrative and marketing support to the Urban Marketing team: assist product managers executing marketing plans, manage budgets and invoices, coordinate art/video requests and shipping, create one-sheets/timelines/quote sheets, collect artist assets, schedule meetings, route vendor contracts, and perform general office tasks.

Support marketing budgets for two labels: create POs, process invoices and payments in Uniport, set up vendors, reconcile budgets in Uniport and SAP, perform month-end tasks, and produce budget reports while interfacing with label teams and vendors.

Provide executive-level administrative support to the US CFO and SVP Finance, including heavy calendar management, travel and expense processing, meeting coordination, vendor/accounts payable support in Uniport, office coordination, and departmental assistance. Serve as finance point person for non-finance staff and support other finance team members with scheduling, facilities/IT issues, and administrative projects in a fast-paced music industry environment.

Lead end-to-end global people programs and analytics for PIC: manage scope, timelines, governance, and cross-functional stakeholders; design workforce dashboards, KPIs, DEI/ESG and regulatory reporting; translate data into executive insights; optimize reporting, automation, and data governance; mentor junior team members and ensure audit-ready outputs.

Manage and conduct internal audits, oversee project elements, engage with co-source providers, draft reports, and assist with investigations and compliance.

The Senior Product Manager will lead strategy and execution for data products within the Global Data & Analytics team, focusing on analytics, ML, and AI use cases while partnering with engineering and stakeholders to deliver scalable solutions.

The Senior Manager of Internal Audit leads audit projects, assesses internal controls, manages team engagement, and implements compliance policies, while overseeing external service provider quality and fostering relationships within the organization.

Manage site marketing strategy for a portfolio of artist storefronts: plan campaigns, merchandising, promotions, and landing pages to drive conversion, sell-through, AOV, and revenue. Align cross-channel activity with CRM, paid media, and label teams, prioritize products and offers, run tests and optimizations, and provide performance-driven recommendations. Lead cross-functional planning, stakeholder alignment, and execution in a fast-paced D2C/ecommerce environment.

The Director of Catalog Marketing will lead product and campaign strategies for Urban artists, focusing on innovative marketing tactics and collaboration across departments to enhance artist legacies and engage youth audiences.

Develop and execute artist brand and D2C marketing strategies, produce copy and creative assets for multiple channels, manage always-on fan engagement, and use streaming and social platforms to drive narrative and fandom growth.

Provide administrative and project coordination support for the A&R team: manage calendars, communications, travel, budgets, recording sessions, file transfers, meeting materials, and cross-functional collaboration to support artist development and recording projects. Maintain project documentation, track expenses, and assist with artist initiatives, special projects, and executive support in a fast-paced music industry environment.

Perform analytics and reporting for e-commerce and retail distribution and transportation. Produce daily/weekly/monthly reports, analyze carrier and warehouse performance, prepare carrier rate tables, support RFPs and carrier recommendations, track freight spend and shipments, and identify supply chain process improvements.

Manage contract administration for UPM Licensing and Partnerships: review and redline contracts, draft standard agreements, process executed licenses into CRM, coordinate approvals and billing, act as authorized signatory for boilerplate licenses, manage one direct report, join client calls, maintain contract archives, assist with reports and claims research.

Senior executive responsible for defining and implementing enterprise data governance and strategy across music rights, royalties, consumption, fan and commerce data. Establish governance frameworks, data ownership, standards, and compliance (GDPR/CCPA). Drive cross-functional adoption, technology selection, AI-ready foundations, metadata standardization, and enable data monetization and innovation across global teams and partners.

Lead production of catalog music releases (vinyl, box sets, special editions), coordinating design, pre-press, mastering, manufacturing, and global delivery. Manage timelines, vendor relationships, and digital companion alignment while recommending materials and packaging innovations to elevate fan experiences.

Lead ITSM and ServiceNow knowledge strategy: own stakeholder relationships, backlog, KPIs, and governance. Improve incident/request/problem/change processes, define reporting and success measures, drive KB content quality and deflection, prioritize enhancements, coordinate UAT, and partner with operations to automate work and reduce noise across a global ServiceNow team.

Lead ServiceNow custom-app and HRSD domain: own stakeholder relationships, backlog, KPIs, and end-to-end service design. Define journeys, approvals, acceptance criteria, drive UAT and adoption, ensure upgrade-safe, secure, supportable solutions, and coordinate delivery with a global ServiceNow team.

Manage digital rights and claims across UGC platforms, support platform launches and emerging markets strategy, maintain Reference File and conflict-resolution queues, detect and report fraud, escalate legal issues, support labels/territories with daily requests, and collaborate with partners to design solutions and improve rights operations.

Lead product strategy and delivery for UMG's artist-facing audience intelligence platform (Halo). Build workflow-driven CRM and campaign tools, partner across labels to standardize practices, manage a matrixed product team, drive adoption and measurable fan growth, ensure data privacy and ethical use, and own product success metrics and budget.

Manage onboarding, operational and technical relationships with digital business partners; oversee content delivery, catalog backfill, data stewardship, and fulfillment. Coordinate across legal, commercial, rights, and strategy teams to implement processes, troubleshoot issues, specify supply-chain improvements, and support new partner types and emerging technologies.