Jobs at Universal Music Group

Senior executive responsible for defining and implementing enterprise data governance and strategy across music rights, royalties, consumption, fan and commerce data. Establish governance frameworks, data ownership, standards, and compliance (GDPR/CCPA). Drive cross-functional adoption, technology selection, AI-ready foundations, metadata standardization, and enable data monetization and innovation across global teams and partners.

Leads digital marketing partnerships, promotions, and innovation initiatives for Virgin Music Group artists and catalogs. Develops opportunities with social, gaming, metaverse, and digital content platforms; advises artist and label partners; manages campaigns; creates presentations and reporting; monitors digital trends; coordinates vendors and internal teams; and analyzes campaign performance. The role requires music-focused digital marketing experience, strong analytical ability, social media fluency, and proficiency with creative, office, and analytics platforms.

Lead commercial strategy and execution across DSPs and digital retailers to drive streaming growth, partner opportunities, and revenue. Build partner-specific initiatives, analyze streaming and audience data, set KPIs, secure placement for priority releases, and lead a commerce team while collaborating cross-functionally with marketing, finance, product, and label teams.

Lead strategy and execution for digital commercial partnerships with DSPs to drive streaming growth, revenue, and engagement. Own partner relationships, GTM campaigns, analytics-driven performance optimization, cross-functional alignment, content delivery accuracy, and scalable operational processes. Present insights to executives and troubleshoot platform or metadata issues.

Lead social listening and fan sentiment analysis for Mexican music artists; build and grow fan communities across TikTok, Instagram, YouTube, Discord, and Reddit; develop content and acquisition strategies, VIP experiences, and customer journeys; collaborate with marketing, A&R, e-commerce, and management to drive sustainable fan growth and engagement.

Lead marketing and artist development strategy and operations for priority artists and releases. Oversee product management, release planning, DSP and digital initiatives, budgets, cross‑functional campaign execution, team workflows, and stakeholder communications. Mentor team members, maintain playbooks and trackers, and partner with artists, managers, label teams, and DSPs to drive audience growth and campaign performance.

Partner with senior leadership to drive HR strategy and organizational effectiveness across multiple business units. Lead employee relations, staffing, compensation, performance management, change management, talent assessment, succession planning, onboarding/exit, and culture initiatives. Coach managers, manage transactional HR work, and collaborate with PIC COEs and Legal to minimize risk.

Lead and manage data engineering teams to deliver enterprise-grade, AI-ready data products, semantic layers, and data marts. Design scalable pipelines and architectures for ecommerce analytics and machine learning, enforce data governance and contracts, ensure platform reliability and observability, and partner with cross-functional stakeholders to enable feature stores, model-ready datasets, personalization, and downstream AI applications.

Lead end-to-end global people programs and analytics for PIC: manage scope, timelines, governance, and cross-functional stakeholders; design workforce dashboards, KPIs, DEI/ESG and regulatory reporting; translate data into executive insights; optimize reporting, automation, and data governance; mentor junior team members and ensure audit-ready outputs.

The Senior Product Manager will lead strategy and execution for data products within the Global Data & Analytics team, focusing on analytics, ML, and AI use cases while partnering with engineering and stakeholders to deliver scalable solutions.

Lead ITSM and ServiceNow knowledge strategy: own stakeholder relationships, backlog, KPIs, and governance. Improve incident/request/problem/change processes, define reporting and success measures, drive KB content quality and deflection, prioritize enhancements, coordinate UAT, and partner with operations to automate work and reduce noise across a global ServiceNow team.

Lead ServiceNow custom-app and HRSD domain: own stakeholder relationships, backlog, KPIs, and end-to-end service design. Define journeys, approvals, acceptance criteria, drive UAT and adoption, ensure upgrade-safe, secure, supportable solutions, and coordinate delivery with a global ServiceNow team.

The Senior Director of General Accounting will oversee financial reporting, ensure compliance with accounting policies, and lead a team to improve accounting processes and systems.