Jobs at Universal Music Group

Lead design and scaling of team operations across processes, systems, and workflows. Drive cross-functional process design, system implementations, automation and AI-enabled improvements, organizational design, change management, and continuous improvement to increase efficiency, alignment, and measurable business value.

Provide high-level administrative support to a senior executive: manage complex calendars and travel, coordinate meetings and team events, handle confidential correspondence, prepare presentations and expense reports, support booking and itineraries, and manage ad hoc projects for US and Europe teams.

Manage studio billing and receivables: generate client invoices, track and reconcile payments, apply SAP codes and POs, maintain billing records, assist month-/year-end closes, and support vendor and contract documentation.

The Technical Design Coordinator assists in print production and creative support for design projects, managing requests and creating tech packs.

The Creative Director will lead the digital creative services team, overseeing artist branding, UX/UI design, and e-commerce experiences, ensuring cohesive visual storytelling across all digital touchpoints.

The role involves investigating streaming fraud, monitoring data for suspicious behavior, developing anti-fraud strategies, and collaborating across teams for documentation and reporting.

The Director of Finance will oversee revenue reporting, forecasting, budgeting, and control processes, ensuring compliance and accuracy while managing audits and financial insights for North America. This role also involves leading automation initiatives and financial systems design.

The Coordinator, Product Marketing supports the marketing team by coordinating projects, managing timelines, organizing meetings, and assisting in campaign execution for music releases.

The Manager of Martech Operations oversees processes related to ticketing, training, and documentation for marketing technology operations, particularly in the West Coast and APAC regions. Responsibilities include clarifying ticket requests, monitoring service level agreements, and ensuring effective communication with stakeholders.

Manage preparation, review, and distribution of artist, producer, and third-party royalty statements; analyze accounts, resolve inquiries, support audits and financial close, supervise and coach royalty analysts, and drive process improvements and automation to ensure accurate, timely royalty reporting in accordance with contracts.

Design and produce high-quality motion graphics, 3D visualizations, animations, and immersive content for artist campaigns, ecommerce, and branded experiences. Collaborate with creative directors, designers, developers, and production teams from concept through final delivery, ensuring technical specifications and cross-platform performance while advancing motion design capabilities and exploring emerging technologies.

Lead social listening and fan sentiment analysis for Mexican music artists; build and grow fan communities across TikTok, Instagram, YouTube, Discord, and Reddit; develop content and acquisition strategies, VIP experiences, and customer journeys; collaborate with marketing, A&R, e-commerce, and management to drive sustainable fan growth and engagement.

Lead motion design across campaigns, e-commerce, content, and digital products. Define motion systems, standards, and animation principles; create high-quality motion assets; collaborate with Creative Directors, designers, developers, and production teams; mentor designers; research emerging tools and technologies to evolve motion capabilities and integrate motion into creative workflows.

Manage day-to-day operations for multiple artists: calendars, logistics, communications, touring and release coordination, merchandise, budgets, and partner relationships. Serve as primary contact for artists, liaise with labels/publicity/digital teams, support content and marketing schedules, provide in-person and on-the-ground support, and ensure quality control across artist-facing materials.

Design and optimize D2C e-commerce stores for artists: create user flows, wireframes, prototypes, and high-fidelity designs. Collaborate with developers, merchandisers, and marketing to ensure pixel-perfect implementation, conversion optimization, accessibility, and responsive design across landing pages, product pages, checkout, and campaign microsites.

Coordinate and manage photo, video, and art production workflows: asset trafficking, approvals, distribution, archiving, vendor payments, contract adaptation, talent sourcing, scheduling, and administrative support across an artist roster under tight deadlines.

Lead and govern a multi-workstream finance transformation as PMO lead: create and maintain integrated plans, governance, reporting, RAID logs, budgets, and executive communications while driving cross-functional alignment and delivery.

Lead strategy and execution for digital commercial partnerships with DSPs to drive streaming growth, revenue, and engagement. Own partner relationships, GTM campaigns, analytics-driven performance optimization, cross-functional alignment, content delivery accuracy, and scalable operational processes. Present insights to executives and troubleshoot platform or metadata issues.

Lead design, build, and operation of a global Forecasting and Planning COE. Implement driver-based and AI/ML-enabled forecasting, govern planning tools and data, improve scenario modeling, train FP&A teams, partner with Finance, CIO/CDAO, and BI teams, and build a high-performing global forecasting team.

The Manager of Global Controls and Assurance leads the execution of internal controls and assurance initiatives, assesses risks, and develops talent through coaching and collaboration.