Jobs at UKG

Leads major cyber incident response and command activities, performing digital forensics, threat hunting, containment, recovery, and malware triage across endpoint, cloud, network, identity, Windows, and Linux environments. Coordinates technical teams, mentors analysts, briefs executives, develops response playbooks and training, automates investigations with scripting, and partners with detection engineering and threat intelligence teams to improve SOC capabilities.

Leads corporate FP&A activities, including budgeting, forecasting, financial modeling, reporting, performance analysis, and development of business metrics. Partners with corporate functions to provide decision support and strategic financial guidance, improves planning and reporting tools and processes, and communicates insights to executive leadership. Manages and mentors analysts while delivering ad hoc analyses, scenario modeling, and recommendations that support enterprise decision-making.

Leads UKG’s global sales incentive strategy and operations, including compensation plan design, quota setting, SPIFFs, governance, analytics, payout alignment, and President’s Club programs. Partners with Sales, Revenue Operations, Finance, HR, Legal, and executive leadership to align incentives with SaaS growth objectives. Oversees cross-functional execution, policy management, systems implementation, performance reporting, and program optimization while managing and developing a sales compensation and revenue operations team.

Leads strategic relationships with UKG’s highest-priority enterprise customers, driving retention, value realization, executive engagement, and sustainable growth. Develops multi-year account strategies, establishes governance, defines measurable outcomes, identifies expansion opportunities, and builds C-suite partnerships. Orchestrates cross-functional teams across sales, customer success, product, services, marketing, and executive leadership to resolve barriers, support transformation initiatives, and align customer priorities with UKG capabilities and investments.

Develop and support Salesforce Service Cloud and enterprise integrations using Apex, LWC, Flows, APIs, and platform events. Lead complex technical implementations, testing, deployments, production issue resolution, and SDLC activities in an Agile environment. Collaborate with cross-functional stakeholders, ensure Salesforce best practices and security, mentor junior developers, document standards, and improve operational efficiency through automation and AI-enabled capabilities.

Leads UKG’s global external communications and reputation strategy, overseeing PR, social, analyst relations, thought leadership, newsroom, international communications, and AI discovery. Advises executives, shapes market narratives, manages reputation risk, connects communications to business growth, and builds a modern measurement framework. The role also transforms the communications organization through talent development, organizational design, leadership building, and cross-functional alignment.

Manage and grow SMB customer accounts through relationship building, consultative selling, upselling, and cross-selling UKG workforce solutions. Develop account plans, proposals, relationship maps, business reviews, and sales campaigns while monitoring account health and pipeline data in Salesforce. Advise customers on HCM and payroll solutions, engage marketing-qualified leads, and collaborate with internal sales, marketing, support, legal, and implementation teams. Travel up to 25% for customer meetings and industry events.

Manage a defined territory and high-volume pipeline of net-new SMB opportunities. Prospect through self-generated outreach, referrals, partners, and company leads; conduct discovery, demonstrations, proposals, negotiations, and deal closures. Maintain accurate CRM activity, opportunity, pipeline, and forecast data while coordinating with sales operations, specialists, and partners. Requires customer-facing commercial experience, sales performance success, and the ability to manage a full standard sales cycle.

Owns the Certinia platform roadmap and delivery priorities across project management, resource and skills management, time, expenses, billing, estimating, integrations, and reporting. Leads requirements, fit-gap decisions, data migration, UAT, defect triage, cutover, go-live readiness, and post-launch improvements while partnering with finance, operations, consultants, architects, project managers, and end users.

Drive net-new enterprise sales and account expansion for UKG’s cloud workforce management solutions. Build executive relationships, develop strategic account plans, navigate complex multi-stakeholder sales cycles, create demand, close high-value opportunities, maintain accurate forecasts, and coordinate internal teams to deliver customer value. The role requires consultative enterprise selling experience, quota achievement, and comfort managing extended sales cycles with C-suite stakeholders.

Owns strategic relationships with UKG’s most important enterprise customers. Develops multi-year account strategies, builds C-suite partnerships, drives retention, adoption, value realization, and expansion, and orchestrates cross-functional teams to deliver customer outcomes. Leads executive governance, transformation planning, risk mitigation, and strategic growth while partnering with sales, product, services, customer success, and executive leadership.

Drives net-new logo sales across mid-market and enterprise accounts. Builds qualified pipeline, prospects complex organizations, engages senior decision-makers, presents HCM and workforce solutions, develops tailored proposals, and leads strategic sales cycles. Partners with consultants, technical sales, sales operations, legal, and customer teams to advance opportunities, exceed quotas, and deliver strong customer outcomes.

Serves as the strategic executive and technical partner for UKG’s premium enterprise customers. Leads customer success, adoption, retention, value realization, technical stewardship, escalation resolution, system optimization, and executive governance. Coordinates UKG teams, translates customer objectives into roadmaps, conducts QBRs, identifies improvement opportunities, and advocates for product enhancements while supporting UKG workforce management solutions.

Sell UKG’s HCM, workforce management, HRMS, payroll, talent management, and time-and-attendance solutions within an assigned territory. Responsibilities include exceeding sales quotas, maintaining product expertise, presenting to decision-makers and end users, identifying opportunities, and developing technical sales and marketing proposals. The role requires strong HCM/WFM/SaaS industry knowledge and proven sales success.

Supports FP&A for G&A departments through annual planning, forecasting, budgeting, reporting, financial modeling, variance analysis, and scenario planning. Partners with business leaders to evaluate financial drivers, headcount, vendor spend, risks, and opportunities. Creates dashboards and executive-ready insights, improves reporting through automation and AI-enabled tools, and supports data-driven strategic decisions across Finance and other corporate functions.

Lead presales solution consulting for UKG’s HR, payroll, and workforce management solutions. Engage customers and prospects to understand business challenges, translate requirements into solution designs, demonstrate UKG products, and deliver compelling presentations. Facilitate discovery sessions, workshops, and executive discussions while collaborating with internal teams. The role requires expertise in UKG Pro WFM or equivalent HR, payroll, or time-management experience and travel up to 40%.

Partners with sales to uncover customer needs, design end-to-end UKG HCM and payroll solutions, deliver tailored demonstrations, and communicate business value. Collaborates with Product and Services teams, supports deal strategy and proposals, identifies risks and assumptions, and ensures smooth sales-to-services transitions. The role requires presales or consultative customer-facing experience, HR or payroll software expertise, executive presentation skills, and travel exceeding 50% when required.

Leads UKG’s Commercial Finance Deal Desk, setting strategy, managing a high-performing team, advising executives on complex SaaS transactions, and governing deal exceptions, pricing, approvals, and financial risk. Partners with Sales, Legal, FP&A, Accounting, Product, and Operations to improve commercial frameworks, CPQ workflows, reporting, enablement, and quote-to-cash processes while optimizing margin, revenue, cash flow, and policy compliance.

Assists the CISO in managing a bank’s information security program, including cybersecurity strategy, risk assessments, policy development, regulatory compliance, audits, incident response, business continuity, security metrics, employee training, and oversight of security technologies. The role coordinates with IT, security, and business teams to protect data and technology assets and meet banking, OCC, and FFIEC requirements.

Leads corporate strategy projects spanning market entry, product strategy, operational initiatives, alliances, and strategic planning. Provides internal consulting to executives, conducts market and quantitative analysis, develops decision frameworks, and communicates recommendations through compelling presentations and storytelling. Builds expertise in the HCM market, collaborates across UKG, attends industry events, and serves as a trusted strategic advisor and player-coach.