Jobs at True Classic

Lead design and operation of the enterprise data platform, pipelines, semantics, and AI systems. Build scalable BigQuery-based infrastructure, govern metrics and semantic layer, deliver self-service analytics, enable agentic AI workflows, manage costs, and hire and lead a cross-functional data and AI engineering team to produce trusted, actionable insights across channels.

Design, build, and deploy LLM-powered applications, agents, and automation pipelines. Implement RESTful APIs, write production-quality code (Python, React, Node.js), deploy on AWS/Heroku with CI/CD, and partner cross-functionally to drive acquisition, retention, and operational efficiency.

Lead enterprise technology strategy and teams, own NetSuite/Shopify systems and integrations, secure and govern data and infrastructure, build AI and automation capabilities, and align technology with cross-functional business needs.

Build and maintain dbt models and ETL/ELT pipelines on BigQuery and Daasity, connect marketing, inventory, and finance data, support KPI tracking and predictive models, deploy dashboards, and collaborate with AI and business teams to ensure clean warehouse outputs for analytics and automation.

Lead full-cycle recruiting and day-to-day people operations, owning sourcing, interviewing, onboarding, IT/equipment support, training, HRIS maintenance, employee engagement, and in-office culture for an on-site Calabasas team.

Lead and build a world-class, AI-native customer experience across DTC, marketplaces, wholesale, and retail. Own vision, AI automation, tooling, support operations, BPOs, ratings/reviews, loyalty, metrics, and cross-functional action to improve quality, speed, and cost of customer interactions.

Develop persona-driven creative strategy and messaging across paid channels. Analyze performance, build messaging architectures, write direct-response copy, author performance-informed briefs, and collaborate with creative, media, and analytics teams to scale high-converting campaigns across DTC, retail, wholesale, marketplaces and emerging channels.

Serve as CEO's right hand to define, prioritize, and drive the company's highest-impact strategic and operational initiatives. Lead cross-functional PMO work, perform rigorous financial and strategic analysis, build AI-enabled dashboards and workflows, remove blockers, and ensure measurable results across marketing, product, operations, finance, and partnerships.

Owner of performance growth across paid, affiliate, and owned channels. Plans, executes, and optimizes campaigns, manages affiliate partnerships, builds dashboards and reporting, improves CAC/ROAS and LTV, and implements systems to scale full-funnel strategies while collaborating cross-functionally.