Jobs at Tekmetric

Manage and nurture partner relationships, evaluate opportunities, execute deals, collaborate with internal teams, and build relationships with executives to drive revenue for Tekmetric.

Build Tekmetric's education program from the ground up: identify and partner with trade schools, create curriculum and training materials, support instructors, equip sales with education messaging, collect feedback and metrics, and document a repeatable playbook for national expansion.

Design and implement scalable frontend solutions using JavaScript/TypeScript and React. Drive architecture discussions, ship features with minimal guidance, maintain code quality and styling standards, collaborate across agile teams, ensure performance and scalability, and manage end-to-end feature lifecycles in a fast-moving environment.

The Account Executive will drive sales growth, engage customers, collaborate with teams, and build community relationships for a cloud-based auto repair platform.

Lead strategy, roadmap, and delivery for Tekmetric's SaaS product for auto repair shops. Own user research, AI/ML product initiatives, cross-functional alignment, go-to-market coordination, and measurement of business outcomes. Train internal teams and iterate on features from concept through launch and optimization.

Own day-to-day workforce management for voice and chat: forecasting, scheduling, real-time queue/adherence management, AI chatbot performance monitoring, daily systems tuning, KPI reporting, and collaboration to optimize staffing and service levels.

Lead product marketing for Tekmetric by developing positioning, go-to-market strategies, and building a product marketing team, ensuring alignment with business outcomes.

The Senior Software Engineer will build a large-scale data ingestion and classification system using web scraping, data processing, and search technologies, overseeing data extraction from various sources and developing search capabilities.

The Senior Product Operations Manager at Tekmetric will analyze customer behavior, develop reporting frameworks, and enhance product analytics, driving impactful product decisions.

Own full sales cycle targeting multi-location auto repair groups and independent shops. Prospect, manage complex multi-stakeholder deals, close business (target ~2 rooftops/month), partner with onboarding and customer success, influence product and marketing with field insights, and represent Tekmetric at events.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

As a Payments Account Executive, you will drive revenue growth by selling payment solutions, managing sales cycles, and enhancing customer satisfaction with automotive repair shops.

Design and implement scalable cloud infrastructure, monitor performance, automate processes, ensure security and compliance, and lead a DevOps team.

As a Senior Software Engineer (Backend), you will design and implement scalable applications, collaborate with agile teams, and mentor junior members while ensuring high code quality and performance.

The Senior Product Designer will lead user experience strategy, collaborate with cross-functional teams, create and iterate on product designs, and guide the design team while impacting product direction.

The Expansion Sales Development Manager at Tekmetric will lead outbound teams for two product lines, drive sales targets, coach team members, and collaborate cross-functionally, all while building and refining processes as the Payments motion is established.

Lead a team of Customer Onboarding Managers while developing and implementing efficient onboarding processes for mid-market and enterprise customers. Collaborate with various departments to ensure smooth transitions and address client needs, all while improving customer satisfaction and onboarding metrics.