Jobs at Tekmetric

Lead strategy, roadmap, and delivery for Tekmetric's SaaS product for auto repair shops. Own user research, AI/ML product initiatives, cross-functional alignment, go-to-market coordination, and measurement of business outcomes. Train internal teams and iterate on features from concept through launch and optimization.

The Account Executive will drive sales growth, engage customers, collaborate with teams, and build community relationships for a cloud-based auto repair platform.

Lead product marketing for Tekmetric by developing positioning, go-to-market strategies, and building a product marketing team, ensuring alignment with business outcomes.

Full-cycle mid-market Account Executive responsible for prospecting, discovery, negotiation and closing with multi-location auto repair groups. Manage complex multi-stakeholder deals, build pipelines, drive POCs with Onboarding, hand off to Customer Success, and represent Tekmetric at industry events. Use data to inform product and marketing strategy and enable adoption.

Build partner onboarding, enablement content, tracking, and reporting to turn partner referrals into measurable revenue. Own lead attribution, Salesforce coordination, partner impact dashboards, QBRs, communication cadences, and AI-driven enablement tools to scale partner manager effectiveness across the country.

Lead Tier 3 technical and integrations support, build and manage senior SME teams, own enterprise escalation management, improve SLAs and diagnostics, partner with Engineering and Product to resolve root causes and drive operational efficiencies.

The Senior Software Engineer will build a large-scale data ingestion and classification system using web scraping, data processing, and search technologies, overseeing data extraction from various sources and developing search capabilities.

Lead a team of Customer Onboarding Managers while developing and implementing efficient onboarding processes for mid-market and enterprise customers. Collaborate with various departments to ensure smooth transitions and address client needs, all while improving customer satisfaction and onboarding metrics.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

Lead partner co-marketing strategy and execution for strategic alliances. Build joint go-to-market plans, activate co-branded campaigns, track partner-sourced pipeline and metrics, develop partner marketing playbooks and assets, and collaborate cross-functionally with BD, Brand, Field Marketing, Product, and Sales to drive partner-influenced revenue and program growth.

Design and implement scalable cloud infrastructure, monitor performance, automate processes, ensure security and compliance, and lead a DevOps team.

As a Senior Software Engineer (Backend), you will design and implement scalable applications, collaborate with agile teams, and mentor junior members while ensuring high code quality and performance.

The Senior Director of Product at Tekmetric will lead product strategy, ensuring alignment with customer needs, driving innovation, and managing cross-functional teams to grow the product suite effectively.

The Senior Product Designer will lead user experience strategy, collaborate with cross-functional teams, create and iterate on product designs, and guide the design team while impacting product direction.

Sell Tekmetric's integrated payments to auto repair shops through full-cycle sales: prospecting, demos, negotiation, closing, pipeline management, statement analysis, account retention/expansion, cross-functional collaboration, and event-based lead generation.

Lead Tekmetric's API product strategy and roadmap for the SaaS platform. Own API lifecycle (contracts, versioning, documentation), drive developer experience and adoption, identify integration opportunities, lead generative AI initiatives, perform user research and analytics-driven prioritization, collaborate across design/engineering/sales, train internal teams, and measure business impact.

Manage and nurture partner relationships, evaluate opportunities, execute deals, collaborate with internal teams, and build relationships with executives to drive revenue for Tekmetric.

Design and implement scalable frontend solutions using JavaScript/TypeScript and React. Drive architecture discussions, ship features with minimal guidance, maintain code quality and styling standards, collaborate across agile teams, ensure performance and scalability, and manage end-to-end feature lifecycles in a fast-moving environment.