Jobs at Sunbit

Outbound Sales Development Representative focused on the dental vertical. Prospect and cold-call/email SMB dental practices to qualify leads, book demos, hit daily KPIs (calls, dial time, connections), and use sales tools to drive meetings for Sales Executives. Onsite role with path to full-cycle sales and uncapped commission.

Support daily logistics operations including shipment tracking, inventory movement, activations, and fulfillment. Analyze logistics data to identify inefficiencies, maintain records and reporting, coordinate field team logistics and equipment distribution, manage tickets and escalations (Salesforce), and partner with cross-functional teams and vendors to resolve issues and reconcile inventory.

Lead design and operation of automated, near-real-time monitoring for credit underwriting, merchant compliance, and loan/card lifecycle controls. Build the monitoring platform and analytics, detect and classify defects or systemic failures, drive remediation end-to-end, maintain exam-ready documentation, support regulatory examinations and audits, and report KPIs/KRIs to senior leadership while partnering across Product, Engineering, Compliance, Legal, and Operations.

Lead and architect Sunbit's Quality Control monitoring function for lending operations. Build automated, near-real-time monitoring across underwriting, merchant compliance, and loan lifecycle; own the monitoring platform and analytics; detect and classify defects, drive remediation, maintain exam-ready documentation, support regulatory exams and audits, and report KPIs to senior leadership while managing a QC team.

Lead end-to-end organic social strategy for merchant and consumer audiences. Create and publish short-form video, graphics, and carousels across major platforms, build engaged merchant communities, drive consumer awareness and acquisition, partner with employee advocacy, run test-and-learn experiments, track KPIs (growth, engagement, reach, funnel contribution), and collaborate with paid teams and agencies to scale performance.

Manage onboarding and activation for single-store MedSpa accounts, conduct trainings, review performance and revenue data, implement strategies to increase usage and ROI, meet activation and usage targets, ensure compliance, resolve process gaps, and perform rotating operational duties within the first 30 days post-activation.

Manage a portfolio of 300–400 dental accounts (primarily DSOs) to drive product usage and growth. Build relationships with stakeholders, identify expansion opportunities, track KPIs, resolve partner issues, and collaborate cross-functionally to execute account strategies and meet quota.

Lead and scale card operations for Sunbit's card platform, owning Fiserv/processor relationships, program delivery (launches, migrations, fraud, collections), vendor/network management, team leadership, P&L oversight, regulatory compliance, and operational improvements to drive scalability and efficiency.

Lead cross-functional strategic initiatives, align product and operations to business KPIs, design scalable operational processes, perform advanced financial modeling and data analysis, and manage projects end-to-end to drive growth and execution.

Lead analytics for the Credit Card portfolio, partnering with Product, Engineering, Credit Risk, Fraud, and Marketing to deliver data-driven strategy. Perform ad-hoc and cohort analyses, design A/B tests, manage BI reports, drive portfolio growth and risk insights, and build scalable data solutions with Data Engineering. Influence executives through clear recommendations and leverage AI tools to accelerate analytics and self-service.

Serve as the partner-facing lead for co-brand credit card partnerships, driving end-to-end launches and ongoing program growth. Own project plans, GANTT charts, RAID logs, KPI tracking, executive presentations, and cross-functional coordination across product, marketing, legal, compliance, operations, analytics, and partners. Travel monthly for face-to-face partner meetings.