Jobs at Stratford Businessphone Systems

Maintains accurate financial records by processing transactions, accounts payable and receivable, payroll data, expenses, reconciliations, journal entries, and monthly financial reports. Supports tax filings, audits, budgeting, forecasting, and month-end close while maintaining confidential records and identifying discrepancies or control gaps.

Responds to customer inquiries across phone, email, and chat; diagnoses and resolves issues; documents interactions; manages support queues; handles escalations; processes account and order changes; maintains product knowledge; identifies recurring issues; contributes to help content; and meets service, resolution, and customer satisfaction targets while protecting customer privacy.

Provides remote administrative support by managing communications, calendars, documents, records, digital files, meetings, onboarding materials, office supplies, and routine projects. The role requires accurate data entry, professional responsiveness, confidentiality, strong organization, and the ability to work independently during standard business hours.

Provides Tier 1 and Tier 2 technical support for hardware, software, access, networking, and account issues. Configures devices, manages user accounts, documents and tracks tickets, supports onboarding and offboarding, applies updates and security patches, and escalates complex problems. The role also develops user documentation, identifies recurring issues, and follows up to confirm resolution while maintaining strong service quality and security practices.

Provides flexible administrative support, including inbox and calendar management, research, spreadsheet and CRM updates, communications, appointment and travel coordination, file organization, and stakeholder follow-up. The role requires balancing competing priorities, working independently, maintaining confidentiality, and proactively identifying issues. Success is measured by responsiveness, accuracy, work quality, and effectively reducing workload for supported team members.

Enters, verifies, updates, and organizes information across databases, spreadsheets, and internal systems. The role identifies discrepancies, flags incomplete records, runs basic reports, maintains confidentiality, and documents recurring issues. Success is measured by accuracy, productivity, and turnaround time. Candidates need strong attention to detail, accurate typing, spreadsheet proficiency, basic computer skills, and the ability to perform repetitive work consistently.

Provides remote administrative support by managing inboxes, calendars, documents, digital records, meeting follow-ups, expense reports, onboarding paperwork, and task deadlines. Serves as an internal point of contact, coordinates across time zones, tracks risks, and ensures accurate, timely completion of administrative requests while handling confidential information discreetly.