Jobs at STARLIMS

Owns the roadmap, requirements, backlog, delivery, releases, and adoption for an assigned STARLIMS product area. Uses customer feedback, usage data, competitive research, and metrics to prioritize work and define outcomes. Partners with Agile Engineering and cross-functional teams on requirements, PI Planning, releases, launches, beta programs, and customer communications. Requires product management experience in SaaS or regulated software, strong stakeholder influence, and familiarity with quality processes and regulatory requirements.

Drive STARLIMS software sales within a defined territory by generating pipeline, managing opportunities and renewals, forecasting revenue, negotiating contracts, and leading cross-functional deal teams. The role requires understanding laboratory workflows, manufacturing, informatics, enterprise software, and customer needs while consistently achieving sales targets and building strategic account plans.

Supports sales and customer retention by developing technical solutions, responding to RFIs and RFPs, delivering tailored STARLIMS demonstrations, advising customers, and collaborating across sales, product, services, marketing, and support teams. Requires laboratory informatics knowledge, familiarity with laboratory operations and regulatory standards, strong communication and problem-solving skills, and customer-focused technical consulting abilities. Oracle and Microsoft SQL Server experience is preferred.

Build agentic AI platform runtimes and production agents, including planning loops, tool calling, durable execution, retrieval, human approvals, evaluation harnesses, guardrails, observability, and audit trails. Integrate enterprise systems and operate backend services on AWS while improving reliability, security, cost, and traceability of non-deterministic multi-step systems.

Own product positioning, messaging, launches, sales enablement, competitive intelligence, customer proof, and field marketing for the STARLIMS product portfolio. Translate technical LIMS capabilities into industry-specific value propositions, support enterprise sales cycles, influence product roadmaps through market and customer insights, and partner with Product Management and field teams. The role requires a proactive product marketer comfortable with technical buyers, regulated industries, complex products, and fast-moving teams.

Qualify inbound and outbound leads for STARLIMS, rapidly respond to prospects, book high-quality meetings for Account Executives, maintain CRM records, research accounts, capture customer requirements, and provide feedback to sales and marketing to help grow pipeline and conversions.