STARLIMS Benefits Overview

Owns the roadmap, requirements, backlog, delivery, releases, and adoption for an assigned STARLIMS product area. Uses customer feedback, usage data, competitive research, and metrics to prioritize work and define outcomes. Partners with Agile Engineering and cross-functional teams on requirements, PI Planning, releases, launches, beta programs, and customer communications. Requires product management experience in SaaS or regulated software, strong stakeholder influence, and familiarity with quality processes and regulatory requirements.

Drive STARLIMS software sales within a defined territory by generating pipeline, managing opportunities and renewals, forecasting revenue, negotiating contracts, and leading cross-functional deal teams. The role requires understanding laboratory workflows, manufacturing, informatics, enterprise software, and customer needs while consistently achieving sales targets and building strategic account plans.

Supports sales and customer retention by developing technical solutions, responding to RFIs and RFPs, delivering tailored STARLIMS demonstrations, advising customers, and collaborating across sales, product, services, marketing, and support teams. Requires laboratory informatics knowledge, familiarity with laboratory operations and regulatory standards, strong communication and problem-solving skills, and customer-focused technical consulting abilities. Oracle and Microsoft SQL Server experience is preferred.