Jobs at Smart Care Equipment Solutions

Handle incoming customer inquiries via phone and email, provide pricing and proposal support, manage onboarding and contract administration, coordinate COIs and compliance documentation, assist outside sales and district managers with account management, maintain customer records in company systems, and collaborate with cross-functional teams to resolve issues and ensure customer satisfaction.

Review technician service tickets for accuracy, verify labor/parts/pricing, coordinate with teams, generate and submit invoices, manage accounts receivable and disputes, support audits, and ensure billing compliance with contracts and customer requirements.