Teams at ServiceNow

Partners with Sales to lead technical discovery, solution design, demonstrations, proof-of-value engagements, and customer validation for cybersecurity, identity, asset visibility, exposure management, and risk solutions. Advises enterprise security and executive stakeholders, explains integrations with network environments, develops technical documentation, delivers training, supports events, and contributes to complex sales cycles and customer outcomes. Travel is typically 25–50%.

Partner-facing solution consultant who enables partner technical teams on discovery, solution design, demos, and POV/POC delivery. Acts as trusted technical advisor across partner sales cycles, builds enablement content and demo/lab environments, leads trainings, supports events, and helps translate technical capabilities into measurable business outcomes. Travels 25–50% to support partners and joint pursuits.

Leads the strategy, governance, and operation of global technical communities of practice across ServiceNow’s Customer Excellence Group. Builds practitioner networks, embeds AI readiness into community programming, amplifies technical content, drives behavior change, and establishes metrics tied to certification, customer outcomes, productivity, and revenue. Partners with GEO, Product, Engineering, and learning leaders while presenting progress to senior executives and scaling self-sustaining communities across regions.