Relativity Benefits Overview

Advise lawyers and legal organizations on adopting Relativity’s AI platform and integrating generative AI into litigation, investigations, discovery, privilege review, and compliance workflows. Build customer relationships, support pre-sales demonstrations, lead onboarding and training, drive post-sales adoption, translate legal needs into product feedback, and guide workflow transformation. The role requires a practicing or former attorney who can bridge legal practice, customer engagement, and AI technology.

Advises lawyers and legal organizations on adopting Relativity’s AI platform and integrating AI into litigation, investigations, discovery, and compliance workflows. Builds customer relationships, leads tailored demonstrations, supports onboarding and training, drives adoption and measurable value, translates legal and technical concepts, and provides customer feedback to product and engineering teams.

Own outcomes for a portfolio of RelativityOne subscription accounts by driving adoption, value realization, renewals, and ROI documentation. Monitor health scores and adoption signals, proactively remediate risks, maintain Gainsight records, and deliver onboarding, training, and targeted customer engagements. Use AI tools to create communications, analyze usage patterns, and scale customer programs. Partner with Sales, Adoption Services, and internal teams to improve customer outcomes and contribute to playbooks.