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Information Technology • Other
Provides technical product support for parcel locker systems and software. Troubleshoots hardware, kiosks, Linux and Windows environments, APIs, databases, networks, VPNs, and connectivity issues. Monitors support queues and dashboards, manages escalations, documents incidents, maintains knowledge-base materials, trains support teams, identifies recurring problems, and collaborates with Engineering, Operations, Field Services, and customers to resolve issues.
One Month AgoSaved
Information Technology • Other
Perform high-volume outbound calling to identify and qualify B2B sales opportunities, schedule appointments for Field Sales, maintain Salesforce records, use data to improve campaigns, and collaborate with managers and teams to meet targets.
