Pomeroy Technologies
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Information Technology
Provides deskside IT support for Windows and Macintosh desktops, laptops, peripherals, virtual environments, and server tools. Troubleshoots hardware and software issues, manages operating system updates, VPN and antivirus configurations, assists with virus remediation, documents resolutions, supports office moves, and communicates customer alerts. The role requires strong customer service, technical problem-solving, documentation, organization, and the ability to work under pressure.
