Jobs at PatientPop
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Recruiting Coordinator

PatientPop
Santa Monica
1 day ago
+27
At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we devised a solution that allows providers to build a thriving practice, without being tied down by the burdens of business growth. We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work. Our dedicated

Corporate Recruiter

PatientPop
Santa Monica
1 day ago
+27
The recruiter role is crucial to the growth and success of PatientPop as the fastest growing Health tech company in the country. By working with leaders across the organization you will be instrumental in helping them strategize, build, scale and assess the talent they need to have highly functioning teams.

Lead Software Engineer

PatientPop
Santa Monica
3 days ago
+27
You will be working with our Reputation team in building out portal reputation pages. This includes patient surveys, private feedback and public reviews. You will have the vision and skills to build a solid software architecture that will deliver testability and flexibility. You will also have strong communication skills and can problem solve, both independently and within a team setting. You will be very hands-on within the development process, while leading the project.

IT Support Specialist

PatientPop
Santa Monica
4 days ago
+27
Reporting to our Director of IT, you will be joining our growing IT team and have an opportunity to further your career in IT. This IT Support Specialist will be on the front lines, supporting our users in all aspects of technology in our primarily Mac environment. You will create and maintain accounts and groups within G-Suite/Google administration, maintain our VoiP phone system...

Director Sales Development

PatientPop
Santa Monica
6 days ago
+27
You live and breathe pipeline generation and rep development. You have strong opinions on the way this should be done because your career has seen successes and failures making it happen elsewhere. You wake up instantly thinking of the best and most efficient ways to get your product to market and how best to enable your teams to do that. You believe in making people better and developing our future closers... In the end – you get shit done!

Business Development Manager

PatientPop
Santa Monica
6 days ago
+27
This role is responsible for building relationships with new organizations that feed into our partnership program. With sharp attention to understanding the PatientPop value proposition and strategic focus on key verticals and markets, this role will work cross-functionally across our commercial team internally and externally to identify and serve as the top of our funnel in order to drive qualified leads, sales, awareness, and engagement from our partners.  

Integrations Support Specialist - Tech Ops

PatientPop
Santa Monica
1 week ago
+27
As part of the Customer Support Tech Ops team, you will efficiently respond and resolve technical cases related to pre & post launch websites within established service level agreements. You will provide excellent customer support to help troubleshoot problems with live EMR calendar integrations and resolve any related customer issues. Along with being customer facing, you will also support internal teams with technical integration issues and/or questions.

Senior Data Scientist

PatientPop
Santa Monica
1 week ago
+27
Provide tactical leadership and mentorship to a smart and motivated team of data scientists and analysts. Collaborate closely with product managers and business stakeholders from around the company to develop and support data products that empower decision-makers and facilitate operations. Play a key role in defining data science project methodology.  Conduct in-depth analyses and build and deploy models to understand and predict customer behavior and product performance.  Design and execute data-driven experiments that inform product optimization. Craft compelling data stories featuring beautiful and informative visualizations and actionable insights that positively impact revenue.  Work in a dynamic, fast-paced, collaborative and fun environment where you will constantly learn, grow and challenge yourself and your team to build a top-notch data science practice.

Vice President - Channel

PatientPop
Santa Monica
1 week ago
+27
Identify strategic partner opportunities. Lead the business development team in acquiring new partners. Negotiate contractual terms between PatientPop and our partners. Provide direction to the SVP of Sales on go-to-market strategy. Work directly with the VP of Inside Sales & Director of Field Sales to activate new partners. Build a team of Business Development Directors, Channel Managers, Partner Onboarding Managers & Partner Success Managers. Report on pipeline, key KPIs and quota attainment. Oversee partner activities such as forecasts, marketing, and relationship development. Collaborate with partners to identify leads and campaigns for generating new business. Meet quarterly/annual sales quotas. Demonstrate initiative in a dynamic, fast-paced environment. Be a trusted asset to partners. Align with company goals to maximize customer satisfaction, partner engagement and long-term company vision. Travel 25%.

Senior Program Manager, IT Security & Compliance

PatientPop
Santa Monica
1 week ago
+27
Your primary focus will be the development and support of micro services and automations to help migrate parts of our product service offering. This highly technical and hands-on position requires you to contribute to all aspects of design, design review, peer development, unit testing, debugging and implementation. You should be comfortable with taking on new engineering challenges, defining potential solutions, and implementing designs in a team environment. A self-starter with the ability to plan, organize and establish priorities to meet goals and achieve results.

Senior Software Engineer

PatientPop
Santa Monica
1 week ago
+27
Your primary focus will be the development and support of micro services and automations to help migrate parts of our product service offering. This highly technical and hands-on position requires you to contribute to all aspects of design, design review, peer development, unit testing, debugging and implementation.  An engineer with a Bachelor’s or Master’s degree in computer science with a solid grounding in computer science fundamentals is what was written in the original position description. But experienced non-degreed engineers are also welcome. You should be comfortable with taking on new engineering challenges, defining potential solutions, and implementing designs in a team environment. A self-starter with the ability to plan, organize and establish priorities to meet goals and achieve results.

Customer Support Coordinator

PatientPop
Santa Monica
1 week ago
+27
Customer Support Coordinators are an integral part of the client’s post launch experience. As a member of the Support Team, you will work with PatientPop Implementation Managers, Customer Support Representatives, Customer Success Managers, and our customers to troubleshoot, claim, and maximize our customer’s online profiles. As a Coordinator you are responsible for following through on claiming and resolving complicated profiles (exceptions) and editing / adjusting profiles from customer accounts experiencing change. You will gather customer data from multiple online sources, submit data into our proprietary platform, and keep track of customer workflow and submissions. By gaining access to our healthcare customers’ online listings, you will become familiar with Search Engine Optimization (SEO) best practices to ensure ongoing traffic to customer websites, resulting in higher in search engine rankings.  

Integrations Specialist

PatientPop
Santa Monica
1 week ago
+27
Integrations Specialist Santa Monica, CA

Junior Web Designer

PatientPop
Santa Monica
2 weeks ago
+27
As a Customer Support Website Designer, you will use a SquareSpace / Wix type platform to edit websites for medical clients across the country. You will be responsible for creatively finding ways to make each doctor’s website requests look unique and aesthetically pleasing while using PatientPop’s SEO formatted layouts. You will work cross functionally with multiple departments on post-launch design edits as well as be a customer facing representative of our product.

Senior Data Engineer

PatientPop
Santa Monica
2 weeks ago
+27
Work with Data Engineers, Data Scientists, and Business Stakeholders from marketing, sales, product, customer success and finance. Define technical requirements and design and develop data models, data processes, and overall data architecture for our data warehouse. Build, test and refine pipelines and databases and develop optimized ETL processes to extend our industry-leading stores of market and user data. Establish data governance. Ensure data quality and consistency. Enable access to data users across the company. Support data products that drive business decisions company-wide.

Sr. Human Resources Business Partner (HRBP) - R & D

PatientPop
Santa Monica
2 weeks ago
+27
We are looking for a Senior level People Operations Business Partner to drive people and business initiatives across PatientPop. The Business Partner will be instrumental in initiating and driving People programs/initiatives within specific functions and across the organization, with considerable focus on scaling for growth and culture retention.

Director of Data Engineering

PatientPop
Santa Monica
2 weeks ago
+27
Manage, motivate and mentor a top-notch engineering team of data engineers, machine learning engineers and database architects. Collaborate closely with data scientists and business stakeholders from around the company to develop and support data products that empower decision-makers and facilitate operations.  Drive technology and platform selection and adoption. Play a key leadership role in defining technical requirements and designing and developing data models, data processes and overall data architecture for our data warehouse.  Build, test and refine pipelines and databases and develop optimized ETL processes to extend our industry-leading stores of market and user data.  Establish data governance. Ensure data quality and consistency. Enable access to data users across the company. Work in a dynamic, fast-paced, collaborative and fun environment where you will constantly learn, grow and challenge yourself and your team to build a world-class data engineering practice.

Senior Full Stack Engineer

PatientPop
Santa Monica
3 weeks ago
+27
We're looking for a Senior Full Stack Developer with 4-5+ years experience building applications in the languages listed above. This is a very hands-on role that will be working with our CRM team in building add-on products within our communication platform. If you have strong communication skills and can problem solve, both independently and within a team setting, this position may be for you!

Implementation Specialist

PatientPop
Santa Monica
3 weeks ago
+27
As an Implementation Specialist, you own a critical point in the customer journey; the first impression. A customer’s first experience with PatientPop has long term effects on their engagement, health, and satisfaction with their software. This is why is the Implementation Specialists’ main focus is to provide world class customer service while ensuring that the customer moves efficiently through the onboarding process, all while driving value recognition through consultation and guidance of their product implementation.

Customer Support Operator

PatientPop
Santa Monica
3 weeks ago
+27
As part of the Customer Support team, the Operator will efficiently and professionally answer overflow calls from the various Customer Success teams (Client Success Managers, Support, Integrations, Onboarding). This role will develop a strong understanding routing and distributing calls in our TalkDesk phone system, as well as how to properly create and assign cases using Salesforce. This position will also assist on special projects as needed. This role will provide the right candidate with an opportunity to learn more about PatientPop and ideally develop into full Customer Support Representative position within the company.

Content Manager

PatientPop
Santa Monica
3 weeks ago
As the Content Manager, your main objective is to develop content for promoting ROI and satisfaction from our physician clients; creating and publishing search-optimized content for our customer websites, blogs, and social media posts; and work to improve efficiencies related to content creation. Responsibilities:

Account Executive

PatientPop
Santa Monica
3 weeks ago
The Associate AE will be responsible for prospecting, developing relationships and conducting online demonstrations of our platform for small practices across the country. As an Associate Account Executive at PatientPop, you are getting on the ground-floor of a fast-growing sales organization. Want to be in control of your own...

Senior Front End Engineer

PatientPop
Santa Monica
3 weeks ago
We're looking for a Front-End Developer with 3 - 6 years experience designing apps and building highly performant (page size, load time, PageSpeed scores) user experiences using modern tools/frameworks (SASS, Susy, Gulp, Atomic Design). In addition, an ideal candidate would have some object-oriented application development experience with an MVC framework. You have the vision and skills to build a solid website software architecture that will deliver testability and flexibility. Also, you can work both independently and as a team to accomplish the new amazing ideas for the company. If responsive design and modular CSS are no secret to you, Atomic Design patterns are your way of life and you know how to work with Laravel, CakePHP and the likes, then you might be that person.

Customer Support Representative

PatientPop
Santa Monica
3 weeks ago
The Customer Support team serves as the initial point of contact for post-website launch requests. The support team handles requests, complaints and feedback via phone and email through Salesforce. As a CSR, this position will handle incoming customer case and phone requests in compliance with the team’s Time-to-Respond and Time-to-Resolve Service Level Agreements (SLA’s)...

Sales Development Manager

PatientPop
Santa Monica
3 weeks ago
PatientPop - the first Practice Growth Platform serving the healthcare industry - helps practices grow, modernize their patient experience, and streamline their front-office. The company's SaaS platform manages the patient journey from first impression to the examining room, and picks-up again after treatment is complete to nurture and recall patients when the time is right.

Financial Analyst

PatientPop
Santa Monica
3 weeks ago
The Financial Analyst will primarily be responsible for working with our operating and sales teams to ensure integrity of our data and forecast short term and long term financial results. Projects will include projecting financial results of PatientPop’s operations, analysis of KPIs and business trends, standardizing financial data, implementing improved businesses processes and conducting cohort analysis. Responsibilities: In this role you will be responsible for:

Customer Success Manager

PatientPop
Santa Monica
3 weeks ago
The Customer Success Manager position is the foundation point of the Customer Success Management team at PatientPop. As a Customer Success Manager, you will be responsible for the overall success and retention of PatientPop Customers. The CSM will be expected to proactively reach out to customers in order to: guide customer program success and strategy, conduct recurring...

Website Designer

PatientPop
Santa Monica
3 weeks ago
About PatientPop PatientPop is on a mission to transform the way healthcare providers promote and growth their practices by replacing the agency model with the first Practice Growth Platform - an all-in-one marketing solution for patient acquisition, retention marketing, reputation management, and business insights. Launched in October 2014, PatientPop is one of the fastest growing software-as-a-service companies. Web Designing for PatientPop

Sales Development Representative

PatientPop
Santa Monica
3 weeks ago
PatientPop’s success depends on our strong Sales Development Team! You will go through our in depth sales training program and specialize in lead generation for our Inside Sales Team. You will perfect the art of cold-calling medical practices across the country and work with our marketing department on special projects, you’ll play an integral role in building the sales pipeline!

Senior DevOps Engineer

PatientPop
Santa Monica
3 weeks ago
This role will impact our organization by helping development teams scale their infrastructure in AWS. You will collaboratively work with software developers to automate and streamline our operations and processes. You will be a resource for the engineering team and help monitor the tools used by developers and work on building out/maintaining tools for development and deployment to automate operations and processes, including but not limited to CI, containerization, and configuration management when needed.  You will troubleshoot and resolve system issues in our dev, test and production environments, as well as improve Infrastructure built out in AWS for high availability, redundancy and security. You must be comfortable with taking on new engineering challenges, defining potential solutions, and implementing designs in a team environment.