PatientPop Careers In Santa Monica, CA
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Dev + Engineer
Operations
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Customer Support Operator

PatientPop
Santa Monica
3 days ago
+50
As part of the Customer Support team, you will help to answer overflow calls that come to various customer success teams. This includes: client success managers, support, integrations, and onboarding. The Customer Support Operator provides a crucial customer experience role within PatientPop. As part of our frontline team, you will set the tone and meet the needs of customers looking to maximize their business and experience with the PatientPop platform.

Sales Development Representative

PatientPop
Santa Monica
6 days ago
+50
You’ll have the opportunity to go from zero to running your own desk in 8-12 months by following an established successful process combined with weekly coaching. By setting quality meetings with medical practices across the country and working with our marketing department on special projects, you'll play an integral role in building our sales pipeline and our business! In the AE Training Program at PatientPop, you will spend each day setting meetings for our sales team while learning the skills necessary to be a successful Account Executive.

Integrations Specialist - Activations

PatientPop
Santa Monica
6 days ago
+50
As an Integrations Specialist, you will be responsible for working with the practice in implementing and supporting the EMR integration as per the customer’s optimal workflow to set them up for success. Both onboarding and troubleshooting an integration will require being proactive and effective in communicating with the customer in a timely manner. Being a team player and collaborating with different departments at PatientPop will be key for the successful implementation of customer integrations. The EMR calendar integrations you implement are a beneficial service we provide resulting in successful practice growth.

Principal Software Engineer (Cloud Security)

PatientPop
Santa Monica
1 week ago
+50
Develop guidelines for, implement and review security configurations for an AWS based HIPAA compliant SaaS environment. Develop proactive security monitoring and alerting capabilities. Build security automation into infrastructure deployment and CI/CD pipelines. Perform manual and automated compliance, vulnerability and penetration testing. Demonstrate and promote security best practices.

Customer Support Representative

PatientPop
Santa Monica
1 week ago
+50
The Customer Support team serves as the initial point of contact for post-website launch requests. The support team handles requests, complaints and feedback via phone and email through Salesforce. As a CSR, you will handle incoming customer case and phone requests in compliance with the team’s Time-to-Respond and Time-to-Resolve Service Level Agreements (SLA’s) without sacrificing customer satisfaction. You will make changes to web design and/or content on customer websites, assist with online scheduling and practice portal issues, edit web profiles, manage billing questions, and answer general product questions.

Principal Software Engineer (Full Stack, Low Latency)

PatientPop
Santa Monica
3 weeks ago
+50
Principal Engineer PatientPop is a healthcare technology company that helps practices thrive with an all in one practice growth solution. Our platform empowers practices to promote themselves online, attract patients, and retain them for life. We improve every digital touchpoint along the patient journey, so patients can easily find and choose a practice, and become their advocate. We also improve every aspect of a practice’s online presence to

Principal Software Engineer (Integration)

PatientPop
Santa Monica
3 weeks ago
+50
Build a universal API for exchanging data around appointments, patients, and scheduling. Extract data from third party systems using a variety of methodologies such as HL7, FHIR, APIs or web based data extraction and make it available through the Integration Platform. Provide APIs and integrate PatientPop’s EMR integration platform with other PatientPop products. Event driven systems and microservices. API orchestration, routing, and choreography. Core data services storing HIPAA compliant data for PHI and PII (insurance, patients, providers, practices, etc.). Playing a lead role in software design, architecture, requirements analysis, investigation of leading-edge technologies, project management and software development.

Principal Software Engineer (NoSQL)

PatientPop
Santa Monica
3 weeks ago
+50
PatientPop is a healthcare technology company that helps practices thrive with an all in one practice growth solution. Our platform empowers practices to promote themselves online, attract patients, and retain them for life. We improve every digital touchpoint along the patient journey, so patients can easily find and choose a practice, and become their advocate. We also improve every aspect of a practice’s online presence to help them attract

Staff Software Engineer (Integration)

PatientPop
Santa Monica
3 weeks ago
+50
PatientPop is a healthcare technology company that helps practices thrive with an all in one practice growth solution. Our platform empowers practices to promote themselves online, attract patients, and retain them for life. We improve every digital touchpoint along the patient journey, so patients can easily find and choose a practice, and become their advocate. We also improve every aspect of a practice’s online presence to help them attract