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PatientPoint

HQ
Cincinnati, Ohio, USA
Total Offices: 5
660 Total Employees
Year Founded: 1987

What's the Work-Life Balance Like at PatientPoint?

PatientPoint Employee Perspectives

What’s the most successful strategy or initiative you’ve employed for facilitating remote and in-office connections?
Our most successful strategy has been a mix of high-touch leadership communication and easy, low-pressure ways for teammates to connect. During our recent CEO transition, we launched weekly Ask Sean town halls which quickly became a trusted space for open dialogue and honest questions. It helped set the tone that every voice matters, no matter what your title or location was.

At the same time, our Culture Collective keeps things lively with virtual events, holiday celebrations and fun posts on Viva Engage that give everyone a reason to smile and share. One unexpected hit? Speed networking sessions that connect people across teams and time zones. Teammates loved the chance to meet someone new outside their day-to-day life.

It’s the combination that works: structured meaningful moments alongside spontaneous light-hearted ones. That balance has helped make remote work feel more connected, more human and a lot more fun.

Dave Govert
Dave Govert, VP, Talent Acquisition

PatientPoint Employee Reviews

PatientPoint has a very friendly work environment, and the work/life balance has always been something that I’ve treasured, the flexibility and support is unmatched. The people at PatientPoint have been some of the greatest people I’ve met personally and professionally, they are always willing to lend a helping hand.

Amanda
Amanda, Director, Ad Production
Amanda, Director, Ad Production

I was really nervous about coming back to work after my maternity leave. But, reading posts from fellow PatientPoint Parents in our online community made me realize that I'm not alone in balancing work and babies. I love that my inbox now has fun pictures of my coworker's kids and cute stories about their days. It's made work feel a little more human.

Michelle
Michelle, Project Manager, Field Operations
Michelle, Project Manager, Field Operations

PatientPoint truly prioritizes work-life balance through a generous time-off policy and the Culture Collective’s focus on health and wellness. Initiatives like Community Day, our annual Well-Being Challenge, and holistic health resources show we “walk the walk.” A standout moment was executives openly encouraging unplugging and mental health at a company-wide event—reinforcing that self-care isn’t just allowed, it’s expected so we can perform at our best when it matters most.

Paige
Paige, Virtual Program Trainer, Customer Success
Paige, Virtual Program Trainer, Customer Success

Whether I’m spending time with loved ones, traveling the world, or maybe taking mental health days to recharge – PatientPoint empowers me to prioritize my personal life just as I do my business. It’s nice to have a team that can pick things up while you’re away so you can enjoy the time off. I believe having this healthy balance helps me deliver my best for my clients and teammates. knew I was in the right place to develop my career.

Nick
Nick, Account Executive, Client Sales
Nick, Account Executive, Client Sales

PatientPoint's Benefits

Allows employees to take a day off for their birthday

In addition to generous FTO, we want each teammate to have time off to celebrate moments that matter, and each teammate has 5 Yay! Days to use. Use it on a birthday, a spouse's birthday, or anything!

Offers a flexible time off policy

Offers generous PTO

PatientPoint offers 4 weeks of FTO, frontloaded each year. Additionally, we want each teammate to have time off to celebrate moments that matter, and each teammate has 5 Yay! Days to use.

Offers paid volunteer time

PatientPoint organizes Community Days for large group in-person volunteering for each office. Remote teammates have the opportunity to select their own local organization.

Provides bereavement leave

Provides floating holidays

Provides paid holidays

Provides paid sick days

No one should have to choose between their health and take home pay. All full-time teammates have 7 dedicated paid sick days, unless otherwise required by state law, and part-time teammates have 5.

Provides wellness days

We want each teammate to have time off to celebrate moments that matter and focus on wellness. Along with 4 weeks of FTO, each teammate has an additional 5 Yay! Days to use.

Has employee-led culture committees

Offers company-sponsored happy hours

Depending on the occasion, PatientPoint provides monthly happy hours around the local scene.

Offers company-sponsored outings

PatientPoint has occasional team outings, as well as company-wide annual holiday parties and other events, for all employees throughout the year.

Offers Employee Resource Groups

Offers fitness stipend

We offer Wellbeing Rewards if on our Healthplan to employees, spouses and domestic partners that can be used for Fitness. We also offer free gym memberships at our Chicago office.

Offers team workouts

Chair Yoga anyone? Health fair? Walk for a cause? PatientPoint's Culture Club also prioritizes Health and Wellness and finds events fit for everyone.

Offers wellness programs

In addition to Confide, PatientPoint offers wellness programs through Cigna. PatientPoint contributes to HSA an amount of $500 annually for those enrolled at the individual level & $1,000 per family

Partners with nonprofits

We collaborate with industry-leading organizations to deliver trustworthy patient education and health content that helps change lives. We host a Community Day for in-person volunteering regionally.

Provides access to an onsite gym

Provides onsite meditation space

Provides opportunities to volunteer in the local community

We rally behind each other through our own personal health journeys and lift each other up during community health needs by raising awareness, celebrating wins, and support at local events.

Provides recreational clubs

Allows work from home occasionally

Offers a remote work program

PatientPoint lets all team members work remotely at least twice a week or more, pending their manager's discretion.

Utilizes a flexible work schedule

In many roles, PatientPoint offers a hybrid or remote work environment and encourages summer hours for short-day Fridays.

Utilizes a full-time remote friendly model

Utilizes a hybrid work model

Utilizes a summer hours schedule

Utilizes restricted work hours

No meetings Friday afternoons! Avoid scheduling meetings during this time and instead, use the time for projects, planning, etc...