OppFi Offices

Monitor and triage security alerts, support incident response and vulnerability remediation, review logs, tune SIEM detections, and maintain security documentation. The role contributes to risk assessments, control improvements, automation, dashboards, and operational playbooks while collaborating with internal teams. It requires familiarity with EDR, SIEM/SOAR, CSPM, vulnerability management, firewalls, cloud environments, networking, operating systems, security frameworks, and common attack techniques.

Leads the Operations Strategy enablement roadmap and manages complex, cross-functional initiatives from business-case development through implementation, adoption, and measurable impact. Identifies scalable tools, technologies, automation, and operating practices across operational functions. Partners with Product, Technology, Analytics, Risk, Compliance, and Operations to define requirements, establish governance, manage dependencies, measure results, and provide recommendations to senior leadership.

Leads OppFi’s lifecycle and brand marketing strategy across acquisition, retention, repayment, servicing, and collections. Owns omnichannel communications through Braze, lifecycle KPIs, brand standards, creative direction, customer insights, and go-to-market strategy. Manages and mentors lifecycle marketing, design, and marketing technology teams while partnering cross-functionally with Product, Data, Engineering, Operations, Legal, Finance, and executives. Drives experimentation, optimization, customer experience, and responsible marketing within a regulated FinTech environment.